Dorm Assignment Clerk

Dorm Assignment Clerk

Location: Colorado Springs, CO (United States Air Force Academy)

Type: Non-Exempt

Work Schedule: Full Time, Day Shift

Compensation: $29.75 - $29.75/hourly

Deadline: December 31, 2025

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a Supply Technician at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• $8.78/hr Health and Welfare Benefit
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 22 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment for our employees.

Tessera is seeking a reliable, detail-focused Dorm Assignment Clerk to support the Base Maintenance Contract (BMC) at the United States Air Force Academy. Responsibilities include maintaining dormitory assignment records, processing rooming actions to USAFA housing policy, coordinating move-ins/move-outs and access (CAC/key), and submitting and tracking maintenance requests with BMC teams. Top candidates will demonstrate strong records management, accurate data entry, contractor liaison, report generation in Excel, PII safeguarding, customer service, and escalation judgment.

Typical duties include but are not limited to:

• Maintain and update dormitory assignment records, rosters, and occupancy databases with high accuracy.
• Process room assignments, transfers, consolidations, and vacancy actions in accordance with USAFA housing policies.
• Coordinate move-in and move-out schedules, key and CAC access procedures, and room inspections with Facilities, Base Maintenance Contract personnel, and Cadet Wing leadership.
• Submit, track, and escalate maintenance requests to Base Maintenance Contract teams and ensure timely resolution and status updates.
• Respond to cadet housing inquiries, special housing requests, and roommate mediation referrals; escalate complex issues to dorm leadership.
• Manage and perform all functions related to furnishings management for cadet dormitories, including resource oversight, inventory control, and condition assessment.
• Produce daily and periodic reports on occupancy, maintenance status, vacancies, and trends for dorm leadership and Facilities.
• Support housing-related events such as orientation, contingency billet management, and seasonal turnover.
• Assist with records for audits, investigative requests, and command briefings while safeguarding cadet privacy and sensitive information.

Qualifications: 

• Associate degree in business administration, public administration, or related field preferred.
• Minimum 2 years of clerical or administrative experience; at least 1 year supporting housing, residential life, military billet management, or facility coordination strongly preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook); strong data-entry accuracy and database management skills; excellent written and verbal communication.
• Familiarity with DoD records management, privacy (e.g., handling PII), and basic safety/fire inspection processes preferred

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. 

• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Union Affiliation:

This position is represented by the International Brotherhood of Electrical Workers (IBEW), Local 113, and the United Association (UA), Local 58.

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process. 

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or email recruiting@tessera.org.

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify