This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
The Director of Sustainability for Customer Engagement and Reporting provides strategic leadership in shaping and communicating the company’s sustainability narrative to customers and stakeholders. This role ensures transparent sustainability reporting aligned with leading regulatory and voluntary frameworks, while leveraging disclosures to build trust and strengthen customer relationships. The Director partners with commercial and marketing teams to activate sustainability messaging as a competitive differentiator, positioning the company as a trusted leader in responsible business practices. Success in this role requires expertise in ESG frameworks, strong storytelling capabilities, and the ability to translate sustainability performance into compelling narratives that drive customer engagement and market advantage.
The position will lead efforts to integrate sustainability messaging into customer-facing materials, support commercial positioning, and manage voluntary ESG disclosures. This role bridges marketing, commercial, and compliance functions to ensure Baxter’s sustainability commitments are clearly communicated and benchmarked against industry standards.
What you'll be doing:
Customer Engagement & Marketing Integration
Support commercial tenders and RFPs, creating Baxter sustainability narratives for optimized positioning. Design and implement a rapid-response system for customer sustainability inquiries and documentation requests.
Develop marketing plans to embed sustainability progress and messaging into everyday collateral, campaigns, and training.
Support brand positioning through sustainability-focused events, webinars, and industry forums.
Stakeholder Engagement
Serve as a key point of contact for sustainability-related inquiries from customers, suppliers, and other external stakeholders.
Collaborate across the enterprise to respond to customer and stakeholder requests, including environmental and HR audits.
Monitor and report on industry benchmarks, ratings, programs, and commitments to maintain competitive positioning.
Sustainability Reporting & Disclosure
Lead voluntary sustainability reporting and support regulatory reporting requirements.
Develop sustainability content for Baxter’s annual impact report and other external disclosures.
Cross-Functional Collaboration
Work with operations, procurement, finance, and legal teams to ensure alignment between sustainability reporting and business objectives.
Drive internal education on customer expectations and sustainability frameworks to strengthen organizational capabilities.
What you'll bring:
10+ years of professional experience and 5+ years of leadership experience; preference of experience leading and managing a sustainability function
Strong relationship building acumen; ability to understand, articulate and engage on multiple priorities at all levels across a large global/regional organization, and ability to build and maintain relationships with a diversity of external stakeholders
Excellent leadership, management, organizational, time and project management skills; strong analytical and problem-solving skills and demonstrated ability to drive change and achieve results
Strong business acumen; possess a working knowledge of related disciplines/other functions including R&D, legal, compliance, finance, manufacturing and supply chain
Ability to influence and interface effectively with site/regional/corporate leadership teams as well as organizations outside Baxter including a variety of external trade associations and membership groups
Education
BS or BA degree required
Master’s degree in business administration, environmental science, sustainability and/or professional certifications that demonstrate relevant subject matter expertise highly preferred
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $184,000 - $230,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
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