Director, Operational Resilience Governance UK, Europe & APAC - Group Risk Management

What is the opportunity?

The Director, Operational Resilience Governance is part of the independent risk management function and accountable for the Operational Resilience Framework and program across UK, Europe and APAC. 

This includes owning formal governance requirements and documents including frameworks, policies and standards, building and maintaining the operational resilience program structure and requirements, providing oversight and challenge on the execution of the program and providing periodic reporting on the program effectiveness and the outcomes of RBC’s resilience activities.

The role is accountable for driving the Operational Resilience program across UK, Europe and APAC businesses to ensure regional regulatory requirements are captured and regional critical operations are identified, assessed, tested in line with resilience requirements.

What will you do?

• The development of the Operational Resilience program requirements specific to UK, Europe and APAC.

• Establishing of regional governance requirements including addenda to the Enterprise Operational Resilience Standard where deemed necessary.

• Driving Operational Resilience activities across UK, Europe & APAC businesses.

• Regulatory horizon scanning within the UK, Europe & APAC and interpretation of rules/ regulation to ensure that RBC’s policies and programs are effective and aligned with global regulatory requirements.

• Oversight of the Op Resilience lifecycle programme completion across UK, Europe and APAC cycles, providing structure for the 1LoD and transparency of progress in meeting these.

• Responsible for the oversight and challenge of Operational Resiliency outcomes across UK, Europe and APAC.

• Act as the Operational Resilience leader in external stakeholder engagements and to the industry across UK, Europe & APAC jurisdictions.

• Training of the 1LoD and 2LoD on resiliency requirements.

• Accountable for reporting on Operational Resiliency on a periodic basis to regional UK, Europe and APAC governance committees.

What do you need to succeed?

Must-have

• Extensive experience in financial services sector with a deep understanding of operational risk management being fundamental.

• Strong experience in regulatory engagement.

• A proven people leader.

Nice-to-have

• Proven track record of building strong relationships across business functions.

• Well-developed impact and influence skills.

• Strategic mindset, with excellent knowledge and understanding of RBC businesses and organisation.

• Highly developed ability for conceptual thinking.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés.  Please do not forward resumés to our employees, nor any other company location.  RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Auditing, Audits Compliance, Business Analytics, Decision Making, Financial Risk Management (FRM), Information Security Management, Occupational Safety and Health, Operational Delivery, Quality Management, Results-Oriented, Risk Management, Security Management, Strategic Thinking, Training Programs

Additional Job Details

100 BISHOPSGATE:LONDONLondonUnited Kingdom35Full timeGROUP RISK MANAGEMENTRegularSalaried2025-11-112025-11-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.