Deputy Head of Banking

Deputy Head of Banking Department
 

• Senior leadership role
• Shape trusted banking and payments services for Australia
• Lead people, strategy and customer outcomes

About the role

We are seeking an exceptional senior leader for the role of Deputy Head of Banking Department. Reporting to the Head of Banking, this role requires deep expertise in managing complex transactions, products and senior client relationships, alongside the ability to inspire and lead high‑performing teams. You will oversee and enhance the delivery of essential banking and payments services, ensuring critical payments are delivered safely, efficiently and in the public interest. Working collaboratively across the Bank, you will provide trusted advice, drive operational excellence and ensure alignment with the Bank’s values, strategic priorities and outcomes of national significance.

Key responsibilities

• Lead and develop banking professionals to deliver trusted, customer‑centric banking and payments services
• Contribute to the delivery of the Bank’s strategy through direct leadership and cross‑department collaboration
• Foster a high‑performance culture aligned with the Bank’s values, supporting engagement, wellbeing and continuous improvement
• Lead the transformation of the customer experience, shifting from reactive service delivery to proactive engagement
• Drive sustainable product initiatives and change aligned to the Bank’s strategic objectives
• Build and maintain strong relationships with government agencies, financial institutions, industry bodies, regulators and international partners
• Represent the Bank at senior levels and influence industry outcomes where appropriate
• Anticipate and manage risks, issues and operational priorities consistent with the Bank’s risk appetite
• Support the Head of Banking through high‑quality advice, reporting and executive‑level recommendations

About you

You are a highly motivated and inspiring senior leader with a strong commitment to serving the public interest. You bring thoughtful leadership, resilience and a personable, collaborative style, underpinned by excellent stakeholder management skills. You have a detailed understanding of the Australian banking and payments landscape, including emerging challenges such as account‑to‑account payments, and the capability to deliver high‑quality business‑as‑usual outcomes alongside complex project and change initiatives. You are experienced in leading large, multidisciplinary teams (approximately 50 staff), developing talent, and driving strong performance while operating effectively in a complex, high‑impact environment.

You will demonstrate:

• Experience developing and delivering strategy at a senior level
• Strong understanding of the Australian banking and payments landscape and the role of the central bank
• Proven ability to manage complex risks, build strategic partnerships and represent an organisation externally
• Experience driving organisational change, improving systems and processes, and developing high‑performing teams
• Relevant tertiary qualifications or equivalent experience

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

May 20, 2026

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