The Company
Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 260 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values: Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.
Why this role matters
The primary function of this role is the project management of the Day and Works on Paper Sales by monitoring and tracking all activities and elements related to incoming property.
How you'll make an impact
The Sale Coordinator manages the catalogue production process, all sale related deadlines and manages client paperwork and charges and ensure they are accurately reflected in Christie's systems.
Liaise with clients as needed for all consignment related information, details, and issues
Manage seller agreement and stock order creation
Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained
Manage shipping requests, including client approvals, export licenses, and scheduling
Manage Framing and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges
Work with Expertise Coordinator to ensure invoices are paid and charges are correctly deducted from proceeds of sale
Manage Property Movement: Request and track site transfers, local transfers, temp releases, transfer to third party, and hand carries, and provide appropriate information to central support group as required
Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting
Chair Sale Update Meetings with Specialists and Cataloguers
Track and ensure execution of seller marketing promises
Act as liaison to Operations for sale view and set up and prepare relevant assets, as required
Manage reserve amendments and ensure relevant pre-sale documentation is sent to client
Manage sale activities including client views, condition report dispatch, bids, and sale ticketing requests
Oversee settlement of sales for final review with Business Manager
Prepare information for handoff to Post-sale Service team
Convey approved post-sale item action to Post-sale Service team for execution
In addition, the Sale Coordinator provides support to the Business Manager in the operational, financial, administrative and marketing management of the London department.
Support BM and RMD during sale week, including preparing sale week communications and logistics, Financial Meeting preparation, EPT management and after-sale tracking
Collaborate with Business Manager and internal Subject Matter Experts (i.e. Art Transport, Business Support, Client Accounting, Client Team Leads and Legal) to resolve issues and define new process.
Implement best practice across sales and make recommendations to Business Manager and implement continuous improvement initiatives, including drafting and communicating process changes.
Work with Operations and Sale Coordinators to ensure regular stock management, including implementing an BI actions system
Other duties as assigned by BM and RMD
What you'll bring to the team
At least 3 years of related experience, preferably in an auction environment
Ability to create and analyze Excel spreadsheets, bar graphs, reports and business correspondence
Ability to effectively present information and respond to questions from colleagues and clients
Exceptional client service skills including strong verbal and written communication skills
Strong Project management skills including ability to multi-task, prioritize and manage multiple processes
Strong attention to detail and follow-up skills
Excellent communication and interpersonal skills, including superior written and spoken communication.
Fluency in English essential, French or other European languages an asset
Ability to work collaboratively across multiple groups and sites
Ability to remain calm in stressful situations
Ability to creatively problem solves
Ability to work independently and as part of a team
Strong knowledge of JDE, COS, Media Library
What’s great about working for us
25 days annual leave + 1 day Birthday leave
Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family
Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on
Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you
Donation matching of up to £500 per annum to help you support the organisations you care about
Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable)
Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues
Discretionary Bonus (dependent on the business and employee performance payable in March each year)
Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)
Private Health Insurance – no employee contribution needed, subsidised for other family members
Dental Insurance – (may be extended at personal cost)
Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months
Competitive Life Insurance policy from first day
Employee Assistance Programme – access to personal advice and support services including counselling
Eyecare vouchers (once a year)
Cycle to Work scheme
Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops
Seniorcare by Lottie, a comprehensive eldercare solution
Robust family first policy:
Ø 16 weeks full pay on Maternity Leave
Ø Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave
Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year
Ø Christies Family Network: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…
*Christie’s reserves the right to change company benefits at any time
Closing Date: Sunday 3rd May
Salary: £32,000 per annum
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