Customer Quality Engineer

Position Title: Customer Quality Engineer

Join our Innovative Team

Want to do more than just imagine the ways our world will move tomorrow? Join the technology company that’s transforming the future of mobility today.

About Aptiv

Aptiv is a global technology company that develops safer, greener and more connected solutions enabling the future of mobility. Headquartered in Dublin, Aptiv has over 200,000 employees and operates 11 technical centers, as well as manufacturing sites and customer support centers in 48 countries. Visit www.aptiv.com.

Your Role

In your daily job you will:

• Act as the primary quality contact for assigned customers and ensure effective communication between the customer and manufacturing plant.
• Provide on-site support for customer quality issues and perform prompt analysis of failure cases at customer plants.
• Coordinate sorting activities at customer plants and warehouses to contain quality issues.
• Manage defective part replacement and return processes between customers and the manufacturing site.
• Support Choongju plant 4M approval activities related to molding products.
• Coordinate quality activities for new HV molding projects, ensuring proper quality planning and execution.
• Communicate customer quality requirements and feedback to the manufacturing plant and relevant internal teams.
• Drive timely resolution of customer complaints and ensure effective corrective actions are implemented.

Your Background

Key ingredients for succeeding in this role are your:

• Bachelor’s degree in Engineering or a related field.
• 5+ years of experience in quality engineering, preferably in automotive or manufacturing industries.
• Experience in customer quality management, issue resolution, and supplier/manufacturing coordination.
• Strong understanding of automotive quality standards and problem-solving methodologies (8D, 5Why, etc.).
• Experience with new project quality management and customer communication.
• Ability to work closely with cross-functional teams and manage multiple priorities.
• Proficiency in English for customer communication and reporting.

Why join us?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Apply today, and together let’s change tomorrow! 

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.