About the Team
DashMart is a new kind of online grocery and convenience store owned and operated by DoorDash. Customers order their food in the DoorDash app, and our team members prepare, pick and pack orders in a real, brick-and-mortar store for our Dashers to deliver to our customers with quality and speed. We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.
About the Role
DashMart Kitchens is looking for a people-focused trainer who excels in a fast-paced, remote environment and is excited to roll up their sleeves and lead from the front. In this role, you’ll be helping us launch our DashMart Kitchens concepts, focusing on training local operators. You'll administer training and ongoing quality assurance for multiple culinary concepts – with the support of our Culinary, Kitchen Operations, and Project Management teams. You will report to the Manager of Training & Site Support.
You will make an impact in this role by…
- Launching New Concepts in the Field - Work hands-on with our Site Operators to administer training & support in the field, ensuring all managers, shift leads and associates are properly executing recipes and following procedures.
- Training & Up-leveling Associates: Provide continuous support to site teams through regular training touch-points, auditing of material and process adherence. Ensure teams consistently uphold high operational standards, identify areas for improvement, and reinforce best practices to drive sustainable operations.
- Maintaining Flexibility: Maintain an adaptable schedule to ensure we can fully support site teams when and where they need us. Training sessions may occur across various dayparts, and our goal is to maximize coverage and impact throughout the day.
- Collaborating: Partner closely with site operators and central team members to troubleshoot challenges, ideate operational improvements, and ensure training is aligned with site needs. Step in as a leader when necessary to help stabilize operations, reinforce best practices, and address issues in real time.
We’re excited about you because…
- You're self-motivated, positive, and a team player. You work well with others, but also excel in roles with little oversight – relying on your own drive and self-discipline.
- You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate or helping troubleshoot a technical issue.
- You have 3+ years of experience cooking and managing in a high-volume kitchen environment including fast-casual, QSR, and from-scratch restaurants.
- You have 2+ years of experience in a field training or training development role, ideally with a multi-unit restaurant.
- You have a knack for organization and are proficient in Google Docs/Sheets. You are a data-driven decision maker who is comfortable compiling your findings in documentation that can be shared with the broader team.
- You are willing to travel and be on-site in dynamic restaurant environments. This role will begin as an in-market trainer operating locally with travel required occasionally, and it may evolve into a role that requires up to 80% travel as we scale operations and expand our training needs throughout the year.
Why You’ll Love Working at DoorDash
- We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies
- We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day
- We are learners - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute
- We are customer-obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility
- We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights
- We offer great compensation packages and comprehensive health benefits
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.