Student wellbeing and support is a top priority and a key foundation for NTU Education 2025. It enables NTU students to thrive and flourish in their educational journey. As a counsellor in NTU, you will play a crucial role to enable NTU to fulfil its mission for student wellbeing and support. As a team member of the University Counselling Centre, you will provide counselling for undergraduate and graduate students and engage with various internal and external stakeholders to promote a NTU campus community approach to mental health.
BEACON is a satellite counselling service provided by the University Counselling Centre, designed to make professional counselling more accessible and convenient for students. The BEACON Counsellor provides short-term counselling support to students experiencing mild mental health issues, academic stress and interpersonal issues within the assigned colleges and/or schools. This includes provision of clinical services through different modes of counselling, i.e. face-to-face or online, developing strategies, planning and implementing counselling-related programmes, including referrals to relevant agencies. The Counsellor will conducts practice-based research and facilitates outreach, trainings and programmes for the NTU community. A proactive, resourceful and compassionate professional, the BEACON Counsellor works under supervision as part of a collaborative team.
The key responsibilities include:
Counselling assessments and interventions
Provide short-term professional counselling services in assigned colleges / schools, including conducting risk and need assessments and delivering intervention plans over a variety of modes and approaches such as in person or online
Facilitate case formulation, including preparation of assessment reports, delivery of case presentations, and referrals to relevant organisations in social services ecosystem
Escalate and co-manage sensitive crisis cases with more experienced mental health practitioners
Provide consultation to staff on concerns they have regarding students at-risk
Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.
Design, develop and/or facilitate wellbeing training initiatives and wellbeing portfolio / project annually
Maintain professional, legal and ethical standards
Adhere to professional standards in clinical, legal and ethical practices, ensuring client consent and confidentiality and proper data privacy protocol in counselling
Participate in quality improvement projects led by more experienced mental health practitioners
Document and maintain proper clinical records in accordance with policies and procedures of the University Counselling Centre.
Perform data collection and analysis which will aid in improvement of mental health support for students
Participate actively in training to develop professional counselling expertise
Community approach to case intervention
Work collaboratively with and make recommendations to schools, student service offices, Halls of Residence, Support and Care Team, etc. to facilitate a campus community approach towards managing students with mild mental health issues
Work in inter-disciplinary teams (e.g. Educational/Clinical/ Counselling Psychologist, Counsellor) to provide evidence-based psychotherapeutic interventions/treatment to students with mild mental health issues and/or co-morbid issues (e.g. Special Education Needs and mental health issues)
Liaise with other professionals (e.g. psychiatrists, doctors) and Social Service Agencies to mobilise community resources to provide care and support for the students
Refer and/or recommend external service interventions (e.g. family therapy) as part of the student’s overall treatment plan
Administrative support in University Counselling Centre (UCC)
Support the daily operations of UCC, ensuring efficient and effective functioning.
Perform additional duties as assigned by Head, UCC or Director, UWO
The requirements include:
Master’s degree in counselling
A provisional clinical member with the Singapore Association for Counselling (SAC) or equivalent
A good team player who is able to work independently
Knowledgeable in professional counselling approaches and tools to help clients with diverse issues and conditions
At least three (3) years of professional counselling experience
Experience in working with young adults in an educational setting is preferred
Experience in working in a multi-disciplinary team is advantageous
Strong attention to details and commitment to maintaining accuracy in all operational aspects
Strong organisational and multitasking skills, with the ability to prioritise and manage multiple tasks and responsibilities
Possess professional values that are in line with the Code of Ethics of SAC
Possess good interpersonal and communication skills
Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)
We regret that only shortlisted candidates will be notified.