The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Convention Services Manager is responsible for coordinating all aspects of conventions and meetings, serving as the main communication point between clients and hotel departments to ensure successful planning and service. This role involves managing operational functions, delivering exceptional guest service, and fostering a collaborative work environment.
THE DAY-TO-DAY:
Assumes the role of the main point of communication between the client and all departments within the property both in pre‐ planning and on‐site.
Manages assigned operational functions within the department consistent with the strategic plan and vision for the department and the property.
Manages the delivery and measurement of guest service within assigned department(s) consistent with the company core service standards and brand attributes.
Works directly with clients on room set‐up, décor, cost and billing details and other requirements pertinent to their program.
Ensures that necessary meeting facilities are reserved where applicable.
Hosts prospective and existing clients visiting the hotel, to include customer entertainment such as dining in hotel restaurants and accompanying to shows.
Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
THE IDEAL CANDIDATE:
Bachelor's Degree required
1+ years of prior relevant experience required
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19550
Are you ready to JOIN THE SHOW? Apply today!