ERM

Consultant, Project Manager, Client Delivery Evolution

Boston, Massachusetts Full time

Be part of a global transformation.

If you’re an experienced professional who thrives on bringing clarity to complexity, aligning diverse teams, and driving meaningful process improvements, this is your opportunity to help shape the future of how ERM delivers for clients worldwide. Join a highly visible transformation program where your work directly accelerates standardization, efficiency, and digital enablement across the business.

Why This Role Matters

The Client Delivery Evolution (CDE) program sits at the heart of ERM’s global transformation efforts. As a Project Manager, you will be a critical force behind aligning workstreams, enabling decision‑making, and ensuring leaders have the structure and insights needed to move the program forward. Your efforts will create consistency, elevate quality, and unlock smoother delivery for teams across ERM.

What Your Impact Is

  • You will provide the connective tissue across all CDE workstreams—ensuring milestones, risks, and priorities are clearly visible and actively managed.

  • You will help shape the processes, tools, documentation, and training that underpin ERM’s global standardization journey.

  • You will empower SMEs, leaders, and delivery teams with organized systems, clear workflows, and well‑structured materials that enable more efficient operations.

  • You will directly influence how thousands of ERM employees adopt new ways of working through polished SOPs, process flows, and training support.

What You’ll Bring

You’re someone who thrives in ambiguity, brings structure to evolving initiatives, and enjoys collaborating across diverse global teams. You’re proactive, curious, adaptable, and energized by helping a large organization work smarter and more consistently.

Required

  • Bachelor’s degree. Or equivalent experience.

  • 3–4+ years of project management or consulting experience, ideally supporting transformation, standardization, or process improvement programs.

  • Proficiency with Word, PowerPoint, SharePoint, Excel, and Microsoft Copilot.

  • Strong communication skills with the ability to work closely with SMEs and senior leaders.

  • Ability to coordinate multiple workstreams, manage competing priorities, and maintain clarity across complex initiatives.

  • This position is not eligible for immigration sponsorship.

Preferred

  • Experience supporting enterprise-wide transformation or change management initiatives.

  • Background in workflow design, process mapping, or operational excellence.

  • Familiarity with developing SOPs, templates, work instructions, or training materials.

  • Comfort supporting global teams in a distributed environment.

Key Responsibilities

Program & Workstream Coordination

  • Serve as project management support to the Global CDE Leader.

  • Consolidate activities, milestones, risks, and decisions across all workstreams.

  • Maintain alignment across teams and ensure deadlines are met.

  • Support communication and decision-making among CDE leadership.

Standardization Workstream Support

  • Collaborate with Service SMEs to execute standardization development processes.

  • Drive accountability to ensure process steps are followed and deliverables completed.

  • Track and report progress using defined tools and methods.

  • Manage and curate the CDE SharePoint site to keep materials accessible and organized.

  • Develop and maintain SOPs, templates, guides, process flows, and related documentation.

Training & Rollout Support

  • Support Learning & Development in preparing training resources for new workflows.

  • Contribute to roll-out activities that enable global adoption of new processes.

  • Ensure teams receive clear, practical guidance and tools that support standardized delivery.

For the Consultant, Project Manager, Client Delivery Evolution position, the anticipated annual base pay is $80,000–$115,000 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).

We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.

Note: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.

Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!

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