Commercial Strategy Senior Manager

Deloitte is the world’s number one professional services firm and making an impact is more than what we do. It is why we are here. We bring challenge, curiosity and edge to every project, driving positive progress for our clients, our people, our communities and the planet. This purpose inspires us to work to the highest standards and to tackle the challenges that matter. Number one never stops challenging.

Joining us means becoming part of a Technology and Transformation team that brings challenge, curiosity and edge to every engagement. Working with leading technologies and exceptional people, you will deliver meaningful change for high profile local and international clients. You will help shape the future of digital transformation within a people first culture that is collaborative, innovative and welcoming. At Deloitte, the world’s number one professional services firm, you will tackle complex challenges in an environment where number one never stops challenging.

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Join Deloitte’s Commercial Strategy team, where you will play a pivotal role in shaping customer-led transformation for leading clients.

This position offers the chance to lead high-impact projects within a dynamic, multi-disciplinary team, leveraging Deloitte’s broad capabilities to deliver innovative go-to-market propositions. You will have significant leadership opportunities and the ability to influence strategic outcomes that drive client success and business growth.

Key skills and prior experience

• Extensive consulting experience in Customer or Commercial Strategy and Digital Transformation roles.
• Proven track record delivering projects across B2B and B2C environments, including Digital Transformation, Sales & Service Excellence, Channel Transformation, and Customer Experience Improvement.
• Strong commercial acumen with experience engaging senior executives to align transformation initiatives with commercial priorities.
• Demonstrated leadership of diverse, cross-functional teams, ideally with experience in agile environments and a passion for people development.

What type of work will I be doing?

• Collaborating with senior client stakeholders to define strategic priorities and develop future transformation roadmaps.
• Translating business and technology insights into customer-centric strategies and tangible execution plans.
• Leading and managing projects to ensure delivery on time, within budget, and to high-quality standards.
• Coaching and developing junior team members to build capability and support talent growth.
• Managing client relationships and contributing to business development activities across the North-South Europe market.
• Driving the creation of internal thought leadership, propositions, and market insights.
• Working closely with creative, technical, and delivery experts to integrate diverse perspectives into client solutions.
• Supporting internal initiatives related to proposition design, industry events, and knowledge sharing.

Who is the Hiring Manager?

The hiring manager is an experienced leader within Deloitte’s Commercial Strategy practice, known for a collaborative and empowering leadership style.

They value open communication, professional development, and fostering a supportive team culture. Their approach balances high standards with empathy, encouraging innovation and continuous learning while maintaining a strong focus on client impact and operational excellence.

Where is this role based?

This role is based in Dublin with a flexible hybrid working model, combining office presence and remote work to support collaboration and work-life balance.

For more information, please visit our Deloitte Works webpage.

If you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure that any reasonable accommodations are implemented throughout the recruitment and selection process.

What we offer

Your reward at Deloitte is competitive, purpose driven and designed to support your growth. It is more than salary. We invest in your personal and professional development, empower your work life balance and offer benefits that support you at every stage of life. These include health and wellbeing supports, pension and savings options, training and coaching and enhanced leave options.