Overview
M&T Bank is seeking an experienced Product Manager to support strategic initiatives across the Commercial Payments organization. This role partners with existing product managers across current and future payment and automation solutions, while also owning defined product roadmap, initiatives, and workstreams. The position collaborates closely with technology, operations, risk, and sales to drive execution, influence strategy, and deliver scalable, client centric payment solutions within a regulated banking environment.
Key Responsibilities
Commercial Payments & Payment Automation
Act as a strategic product management partner, influencing solution strategy, roadmap execution, and prioritization across core payment and automation solutions.
Support payment capabilities across ACH, wire, check, virtual card, RTP, and emerging payment rails.
Provide hands‑on subject matter expertise in payment and automation functions, including supplier enablement, payment orchestration, remittance, reconciliation, and working capital optimization.
Own defined payment capabilities and initiatives, delivering clear requirements, success metrics, and business cases.
Identify and address cross‑solution dependencies and experience gaps, shaping cohesive future‑state solutions through data‑driven insights and client feedback.
Client, Bank & Operational Execution
Translate client workflows into scalable bank solutions across onboarding, implementations, servicing, and escalations.
Partner closely with Treasury Management, Operations, Technology, Risk, Compliance, and Sales.
Support front-line and implementation teams by clarifying product intent, constraints, and best‑practice usage.
Navigate real‑world constraints including legacy systems, manual processes, and partial automation.
Systems Integration & Migrations
Support or lead client and platform migrations, including vendor transitions, system consolidations, and feature migrations.
Assess client impact, readiness, and risk during migrations; assist with parallel run strategies and change management.
Document data flows, dependencies, and integrations; manage client impact and go live readiness.
Prior experience supporting bank mergers, platform sunsets, or large-scale client conversions.
Product Management & Delivery
Own products end to end, defining outcomes, success metrics, and tradeoffs.
Write clear product requirements grounded in operational and client realities.
Prioritize work based on business value, client impact, risk, and delivery complexity.
Collaborate in Agile or hybrid delivery models with engineering teams.
Education and Experience Required:
Bachelor’s degree required, or equivalent combination of education and experience.
Minimum 5 years of experience in product management, payments, financial services, operations, or project management.
Strong knowledge of commercial payments and AP automation solutions.
Experience leading or supporting complex, cross‑functional initiatives in a regulated environment.
Strong analytical, communication, and cross‑functional influence skills; comfortable operating with ambiguity.
Preferred Experience (Nice to Have)
Experience with vendor hosted or fintech payment and automation platforms.
Direct involvement with procure to pay ecosystems, supplier enablement, or B2C digital disbursement solutions.
Background in commercial banking, treasury management, or payments fintech.
Experience with payment networks or industry bodies (e.g., Nacha, The Clearing House, Federal Reserve, SWIFT.