About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.About the role:
The Commercial Director is a key member of the Hotel Leadership Team at San Domenico Palace, collectively responsible for defining and executing the commercial strategy to maximize business performance and reinforce the hotel’s positioning as a leading luxury destination in the Mediterranean. The Commercial Director drives integrated commercial plans that support revenue growth across Rooms, F&B, Spa and Event spaces while ensuring brand integrity and elevating the hotel’s historic identity and Four Seasons DNA.
What you will do:
Lead, coach and empower a high-performing commercial team
Build trust and confidence with stakeholders: Ownership, Home Office, Planning Committee and hotel team.
Lead the Annual Marketing Plan and commercial budget processes with clear KPIs
Utilize market segmentation to optimize business mix and profitability throughout the year
Continuously monitor performance and adapt tactics to protect revenue and market share
Guide commercial initiatives that highlight luxury positioning and the property’s historical uniqueness
Represent the hotel at key industry, trade and partnership events locally and internationally
Maintain brand clarity and consistency across all commercial channels
Act as an ambassador of The Golden Rule and Four Seasons values
What you bring:
Bachelor’s Degree in Business, Marketing or Hospitality Management
Minimum 5 years of senior commercial leadership experience within luxury hospitality
Strong financial, analytical and strategic thinking capability
Ability to lead teams and engage senior stakeholders effectively
Ability to forge solid working relationships with peers, agencies and property-based personnel.
Fluency in Italian and English
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Meals available at our Employee Restaurant
Laundry service for work clothes
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential
Schedule & Hours:
This is a full-time position
You must possess the legal right to work in Italy.