ICON

CMC Operation Specialist

China, Shanghai Full time
Operation Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking an Operation Program Specialist to join our diverse and dynamic team. As an Operation Program Specialist at ICON, you will play a pivotal role in supporting the operational aspects of various programs within the organization, contributing to the successful execution of projects and initiatives within the healthcare and pharmaceutical industries.


What you will be doing

  • Collaborating with cross-functional teams to design and implement efficient clinical trial operations.
  • Developing and maintaining project plans, timelines, and budgets to ensure successful trial execution.
  • Providing operational support and guidance to project teams throughout the trial lifecycle.
  • Identifying and implementing process improvements to enhance operational efficiency and quality.
  • Monitoring trial progress and addressing any issues or deviations in a timely manner.


Your profile

  • Bachelor's degree in life sciences, pharmacy, or a related field; advanced degree preferred.
  • Proven experience in clinical trial operations, preferably within a CRO or pharmaceutical environment.
  • Strong understanding of clinical trial regulations, guidelines, and industry standards.
  • Excellent project management skills with the ability to prioritize tasks and meet deadlines.
  • Exceptional communication skills, with the ability to collaborate effectively across teams.
  • Detail-oriented with strong analytical and problem-solving abilities.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family’s needs.

  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply