[What the role is]
Looking for a job that actually makes a difference?[What you will be working on]
The Clinic Executive will play a crucial role in the Health Promotion Board's efforts to combat vaping by managing and overseeing the operational aspects of a new Vaping Offender Cessation Clinic. This is a 1-year contract position focused on implementing and supporting cessation programs for individuals who have committed vaping offenses.
Job Responsibilities:
* Manage the day-to-day operations of the Vaping Offender Cessation Clinic, ensuring smooth and efficient service delivery.
* Coordinate and schedule appointments for offenders, ensuring timely access to cessation services.
* Maintain accurate and confidential records of offender participation, progress, and outcomes within the clinic's designated systems.
* Assist in the procurement and inventory management of clinic supplies and educational materials.
* Liaise with internal and external stakeholders, including enforcement agencies, healthcare professionals, and support organizations, to facilitate seamless offender referral and follow-up.
* Prepare and compile reports on clinic activities, offender statistics, and program effectiveness for management review.
* Provide administrative support to clinic staff, including data entry, correspondence, and general office duties.
* Identify areas for process improvement within the clinic operations and propose solutions to enhance efficiency and effectiveness.
* Ensure compliance with all relevant policies, procedures, and data protection regulations.
* Participate in training and development programs to enhance knowledge and skills related to smoking/vaping cessation and clinic management.
[What we are looking for]
Skills & Competencies
Excellent customer service, communication, and data reporting skills
Strong time management abilities and capacity to handle multiple concurrent tasks
Proficient knowledge of Microsoft programmes (Excel, PowerPoint, Word, Outlook)
Meticulous attention to detail and comfortable working with numerical data
Comfortable with IT systems and ability to learn new software platforms quickly
Strong organisational skills with ability to manage competing priorities
Professional demeanour and ability to maintain strict confidentiality
Working Arrangements
Monday to Friday, 7.45am to 5.15pm
Work physically onsite