Manager, Accounts Receivable

Reports To: Director, Accounting

Business Unit: Finance, Accounting

Work Location: Gurugram with a minimum of 3 days per week work from office

Shift Timing: 3:30 PM IST to 12:30 AM IST

Job Summary

The accounts receivable manager will lead the accounts receivable team in Gurugram and will work for accounts receivable global operations. This role involves overseeing the accounts receivable operations, ensuring compliance with financial policies, and managing the team members.  The ideal candidate should have a strong background in accounts receivable, excellent leadership skills, and a focus on continuous improvement. Must be an enthusiastic leader and self-starter with experience improving accounts receivable systems and processes. This role will play an integral part in the day-to-day accounts receivable operations and period end close, with opportunities to work on a wide range of projects as the company scales. Finally, the Manager of accounts receivable is responsible for building a high-performing team that embodies the philosophies of our Company culture.

Key Responsibilities includes but not limited to : 

1. General

• Manage the accounts receivable process, including invoicing, collections, and cash application.
• Set performance objectives, conduct regular performance reviews, and provide ongoing coaching and development.
• Monitor and analyze key performance indicators (KPIs) to drive operational excellence.
• Ensure timely and accurate recording of customer payments in the company's accounting system.
• Reconcile customer accounts and resolve any discrepancies.
• Prepare and analyze accounts receivable reports
• Communicate with customers to resolve any billing or payment issues
• Work closely with sales and customer service teams to resolve customer complaints
• Maintain accurate records of all customer accounts and interactions
• Assist the Corporate Accounting Team with timely month-end accruals and account reconciliations.

1. Controls & Compliance

• Support compliance with key internal controls related to owned accounts and processes.
• Coordinate with external auditors related to owned accounts and processes ensuring complete, timely and accurate responses to information requests.
• Continuously evaluate internal controls in light of changing systems/processes and work with Manager to identify and implement necessary control changes.

1. Process Improvement

• Assist in the identification of improvement opportunities with a focus on simplification, standardization, and optimization, especially the reduction of manual, Excel-based activities.
• Assist with driving change management by working with IT and other key stakeholders related to any associated changes.
• Assist in the implementation of on-going process improvement initiatives.

1. Annual Audit & Financial Reporting

• Support information flow between the AR Team, external auditors and other internal and external partners.
• Adhere to internal or external reporting timelines.

1. Other

• Collaborate with inter and intra departments where required and appropriate.
• Strengthen and maintain relationships with both internal and external stakeholders.
• Prepare reports/analyses and participate in other projects as needed.

 Position Requirements:

• Bachelor’s degree in commerce/accounting or semi-qualified Chartered Accountant with 8+ years of post-qualification experience.
• Ability to manage and lead a team
• Experience of working in public accounting firms or global capability centers will be preferred.
• Strong knowledge of accounting principles, practices, and procedures
• Attention to detail and problem-solving ability.
• Ability to work under pressure and within tight deadlines.
• Excellent knowledge of MS office.
• Candidate with the Knowledge of Microsoft Great Plains, Sales force, Lockstep, Workday ERP & HighRadius will be preferred.
• Exceptional communication and collaboration skills.