Chief, Human Capital and Training

Chief, Human Capital and Training

Department: Department of Homeland Security

Location(s): Camp Springs, Maryland

Salary Range: $151661 - $228000 Per Year

Job Summary: This position is located in the Office of Human Capital and Training, Management Directorate in Camp Springs, MD. As the Chief of Human Capital and Training the incumbent is responsible for the overall management and technical direction of HCT, which includes leading, developing, analyzing, monitoring, and evaluating all HC program activities, policies and procedural guidance. The Chief reports directly to the Deputy Associate Director for Management who provides broad administrative direction.

Major Duties:

• U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS). We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities. The functions and services provided by Human Capital and Training (HCT) directly impact a wide range of USCIS and DHS activities, the work of other Federal government agencies, state and local governments, foreign governments, special interest groups, the immigration bar, media representatives, Congressional staff, and the general public. Successful program management by the Chief is critical to preserving the immigration system, national security and public safety in the face of terrorist and other criminal threats to the country. Major Duties The Chief of Human Capital and Training oversees all aspects of the HCT program, including management of a headquarters staff, and is accountable for a national HCT program. Plans, coordinates, and ensures consistent administration of the HCT program in accordance with USCIS-wide requirements. Develops national policies, regulations, standard operating procedures, guidelines, and training programs. Oversees all fiscal resources of the HCT program. Develops long-range and short-term strategic plans, develops and tracks performance measures, and allocates staffing and other resources, as necessary. Formulates and monitors innovative recruitment and retention approaches to ensure current and anticipated staffing needs are met. Builds pipeline of strong candidates and effectively manages pipeline, activating it when the business need becomes imminent. Oversees the development of competency models across USCIS to drive standardization of operating practices across USCIS field offices globally, where appropriate. Develops, conceives, plans and directs initiatives on broad, emerging, or critical national or international programs, such as counseling top agency officials who may appear before Congressional committees and the nation media concerning the agency's HCT program. Advises top agency managers in refining missions, developing key result areas, and measuring vital signs of HCT programs. Develops and directs USCIS Human Resource Management policies and programs, leveraging knowledge of employment law, labor negotiation, federal HR guidelines, organizational development, diversity management, and compensation and benefits design. Provides guidance and support at all management levels to ensure consistent and sound HR management and adherence to DHS and USCIS policy, federal, state, and local laws. As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the various responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov.

Qualifications: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB) of your eligibility for noncompetitive appointment to the SES. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). The ECQs and TQs should be evident in the 2-page resume. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Executive level knowledge of human capital management principles for a large, complex, multi-layered organization which covers the full spectrum of developing, and implementing operational programs and policy in areas such as recruitment, classification, labor/employee relations, performance management, training, EEO work-life programs, etc. with a demonstrated understanding of how federal laws and regulations under the United States Code and Code of Federal Regulations apply to each. TQ 2: Demonstrated executive experience in leadership and developing human capital management strategies and policies for a large organization, ensuring the strategies and programs are appropriately aligned to the mission of the organization. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not effectively demonstrate evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

How to Apply: To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

Application Deadline: 2026-05-13