Change Manager, Deal Operations Center

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated Change Manager to join our Commercial Excellence, Deal Operations Center (DOC) team. In this role, you will be responsible for leading the development and implementation of change management initiatives that increase employee adoption and minimize resistance across global, cross-functional programs.

You will join the DOC Capabilities team, a group dedicated to enhancing organizational effectiveness through consistent frameworks, strategic communication, and continuous learning.

What You’ll Do

In this role, you will:

• Execute Change Frameworks: Apply consistent change management processes and tools (such as Prosci) to conduct impact analyses and develop comprehensive transition plans that maximize solution adoption.
• Collaborate Globally: Partner with cross-functional leadership and diverse global teams to align change strategies with broader business objectives and facilitate workshops that guide employees through organizational transitions.
• Drive Engagement & Learning: Design and deliver internal communications and targeted training programs to upskill employees, ensuring all team members are aligned with company values and new operational processes.

What You’ll Bring

The ideal candidate will have:

• 3-5 years of experience in change management, employee engagement, or organizational development roles.
• Strong knowledge of Change Management frameworks, specifically proven experience applying Prosci methodology to drive successful project adoption.
• Proven ability in stakeholder engagement, with the skill to influence at all levels and tailor complex messaging to diverse audiences across multiple time zones.
• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.

What We Offer

• Flexible work options, including remote/hybrid capabilities to support a harmonious work-life balance.
• Continuous learning and professional growth opportunities within a global organization operating in 60 countries

Category: Sales Operations Group