Business Systems and Control Manager

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who you’ll work with

You will work with a dynamic team responsible for the risk, controls and governance of a dually registered broker-dealer and RIA within the first line. The team works across the organization and coordinates amongst key stakeholders in the business, IT, operations, product, legal and compliance. The team is also closely involved with other workstreams as a Subject Matter Expert to provide feedback for other priorities and IT development teams within Retirement Services.

About The Role

This role is key to the support of advisor tools and our strategic vision for supporting our Wealth Management initiatives; ensuring compliance with broker-dealer regulations and for managing and maintaining the back log of enhancements and budget; this includes supporting both BAU activities and enhancements on advisor proprietary tools, 3rd party platforms as well as supporting the Regulation Best Interest workflow and the tools that support the B/D’s compliance with Reg BI, DOL and other state insurance and securities requirements. Also, the role leads other business as usual projects related to the ever-evolving regulatory environment.

Responsibilities:

• Owner of end user tools for new business applications such as annuity order entry, proprietary e-delivery/signature platforms, custom tools built for financial advisors

• Responsible for defining E2E system vision working in collaboration with key stakeholders across the company such as but not limited to legal, compliance, risk, product, operations, distribution

• Managing the backlog of development work

• Manage internal IT resources as well as 3rd party vendor SLA commitments where appropriate

• Ensuring that development aligns with customer needs and business objectives

• Responsible for being the strategic bridge between business stakeholders and development teams

• Coordination with the scrum team to develop backlog and manage to timelines and deployment schedules

• Perform UAT testing on weekends and after hours

• Work to develop implementation planning and manage change management activities in coordination with training teams and distribution

• Ability to evolve platforms when opportunities of improvement are identified

• Understanding of industry trends, regulatory environments and ability to adapt quickly

• Write clear user stories, acceptance criteria and testing plans

• Present strategy vision and ongoing status reports to senior and executive leadership

• Effective management of projects to prevent scope creep, reduce development waste and accelerate time to market

• Determine, implement and perform control activities around system administration and reporting to ensure regulatory compliance of features and functionality

• Manage, lead and monitor implementation activities related regulatory compliance changes across organization impacting the business with all key stakeholders including system updates, procedure documentation, reporting, monitoring

Skills & Qualifications:

• Analytical Skills: ability to assess platform performance, evaluate business value, and make data driven decisions

• Communication: strong skills to articulate and document vision, negotiate priorities, facilitate cross-functional teamwork

• Technical Understanding: knowledge of software delivery and development processes to be an effective liaison between business and development

• Problem solving ability to resolve conflicts, prioritize tasks, and adapt

• Customer focus: understanding user needs and advocating for both internal and external customer experiences

• Securities licenses preferred but not required

• Undergraduate degree required

• At least 5 years of financial services experience, preferably with a broker-dealer and/or RIA

Work Location:

This position is based in Corebridge Financial ’s Houston-TX or Dallas-TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Travel:

May include up to 25%

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.  In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.  If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com.  Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

OP - Operations

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

American General Life Insurance Company