Compliance Advisory Manager

LOCATION

Mountain America Center

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

This position will be a hybrid role with the expectation of 3-4 days a week in office.

To be effective, an individual must be able to perform each job duty successfully. 

Program Oversight and Execution  

• Provide proactive compliance advisory support to business units, support functions, and project teams across a range of regulatory areas. 

• Ensure controls and procedures are implemented accurately by the business units in alignment with Manager Compliance Governance and ERM. 

• Maintain up-to-date compliance knowledge base, FAQs, and resources to support internal engagement and self-service learning. 
   

Business Engagement and Change Management  

• Serve as the central compliance communication liaison to business units across the organization, ensuring regulatory expectations, policy updates, and compliance changes are delivered clearly and consistently. 

• Proactively communicate “boots on the ground” perspective of what’s working and what’s not with compliance governance frameworks, regulatory interpretations, and general compliance matters with compliance leaders. (Peer feedback loop)  

• Coordinate cross-functional communications with second line teams to ensure alignment and avoid conflicting guidance. 

• Design communication strategies (e.g., FAQs, talking points, compliance alerts) to improve compliance understanding and engagement across all levels of the organization. 

• Maintain a compliance knowledge base or resource hub to support self-service learning and reduce ambiguity across business teams 

• Works closely with Manager Compliance Governance to enable change management. Translates change requirements into practical guidance, ensuring business units understand and operationalize needed changes. 

• Collaborate with business leaders to identify and mitigate regulatory risks in new products, marketing strategies, and operational enhancements.  

Reporting and Quality Assurance  

• Document advisory guidance in accordance with governance protocols and track advisory themes to inform compliance planning. 

KNOWLEDGE, SKILLS, and ABILITIES 

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

Education and Experience 

• Bachelor’s degree in business, finance, legal studies, or a related field. 

• 5+ years in financial services compliance or legal setting 

• Strong understanding of federal and state financial regulations (e.g., TILA, RESPA, FCRA, UDAAP). 

• Experience in instructional design or regulatory education is a plus. 

• Experience in a credit union or banking environment. 

• Familiarity with GRC systems, compliance tracking platforms, or project management preferred. 

Licenses, Certifications, Registrations 

• Professional certifications such as CRCM, CCEP, CAMS, or similar are a plus 

Knowledge & Skills 

• Extensive knowledge and application of methods or procedures for operationalizing compliance processes and systems  

• Thorough knowledge of related disciplines to anticipate impact across the organization 

• Credible challenge. Demonstrate the ability to respectfully question, escalate, and provide alternative perspectives when identifying potential compliance or conduct risks.  

• Builds trust with business partners by using facts, regulatory knowledge, and clear communication to influence outcomes without creating unnecessary conflict. 

• Delivers clear, timely, and audience-appropriate compliance communications; translates complex regulations into accessible guidance. 

• Problem solving skills 

• Verbal/written communication skills 

Leadership and Organization Development 

• Personally, trains and develops direct reports and demonstrates ownership in the development of each team member, with emphasis on leveraging diversity 

• Works effectively and regularly across functions 

• Responsible for effectiveness of team and performance results 

Scope and Strategic Impact 

• Manages daily activities of staff 

• Manages operational activities of relevant business processes; accountable to BU leadership 

• Responsible for overall direction, coordination and evaluation of team 

• Limited to no revenue generation responsibilities (except for sales roles) 

• May have some budget responsibility 

• Operates with some autonomy on role specific operational matters 

• Proactively identifies and resolves issues that impact the business. 

• Sets objectives for self and/or a team/project members 

• Delivers the results that have a tangible impact for function or business process 

• May provide some input to strategic planning 

• Implements strategic plans with consideration of available resources and operational challenges 

• Strategic planning horizon generally 6 months or less 

Analytical Thinking & Problem Solving  

• Applies significant knowledge of principles, advanced techniques and theories to create unprecedented solutions 

• Uses extensive intuition and experience to complement data 

• Gathers and analyzes information at an advanced level 

• Implementation of solutions requires a short to medium term view 

PHYSICAL ABILITIES / WORKING CONDITIONS 

Physical Demands 

Ability to sit, talk and hear consistently 

Vision Requirements 

Close vision (clear vision at 20 inches or less) 

Distance vision (clear vision at 20 feet or more) 

Color vision (ability to identify and distinguish colors) 

Weight Lifted or Force Exerted 

Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally 

Environmental 

There are no unusual environmental factors (such as a typical office)