At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking an enthusiastic Sr. Director, North America Real Estate and Facilities to join our team. The Head of North America Facilities and Real Estate will play a key leadership role in the development and management of Broadridge’s facilities and real estate operations with a key focus on our headquarters in New York City and Newark, New Jersey. This role will be responsible for developing and implementing long-term capital planning, project roadmaps, project management, and facilities management and centralization initiatives aimed at improving operational efficiency, sustainability, and employee experience.
This role will report into the VP, Global Real Estate and Facilities. They will collaborate closely with regional stakeholders to ensure alignment with Broadridge’s business priorities. The ideal candidate demonstrates a strong track record in data-driven decision-making, utilizing advanced analytics, emerging technologies including AI, and scenario modeling to inform facilities and real estate recommendations. The role requires a strategic mindset, strong market knowledge, and a proven ability to build trust, influence decisions, and lead through collaboration across a diverse stakeholder landscape.
This is a high-impact position that requires strong business acumen, technical expertise, and the ability to influence and partner cross-functionally at all levels.
Responsibilities
Facilities Operations
Oversee day-to-day operations for offices in North America to ensure safety, functionality, and high service levels
Implement preventive maintenance programs and emergency preparedness plans in compliance with all regulatory requirements
Drive initiatives to improve workspace experience, environmental sustainability, and operational efficiency
Benchmark performance metrics globally and implement continuous improvement initiatives to enhance service levels
Establish performance metrics (SLAs, KPIs) for vendor performance, preventive maintenance, and service delivery
Project Management & Construction
Lead capital projects such as relocations, renovations, expansions, consolidations, and facility upgrades—from planning and budgeting through execution
Manage relationships with architects, engineers, contractors, and other external service providers to ensure quality, budget, and schedule adherence.
Ensure projects are delivered on time, within scope, and within budget using modern project management tools and methodologies.
Collaborate with Real Estate, Procurement IT, Security, and HR teams to support integrated workplace solutions.
Capital Planning
Build and maintain a capital investment framework that aligns asset management, lifecycle planning, and operational budgets.
Partner with Finance and Operations to develop and manage capital and operating budgets; track expenditures against forecasts and identify cost-saving opportunities.
Stakeholder Engagement & Relationship Management
Leverage market expertise and established network of brokers, landlords and service providers in Latin America to strategically expand the real estate portfolio in Latin America.
Build and maintain trusted relationships with internal stakeholders, including regional leadership, country managers and business leaders.
Act as a key point of contact for leadership, providing timely updates, insights, and recommendations that support decision-making.
Lead cross-functional teams to drive operational excellence and deliver strategic initiatives.
Innovation & Workplace Experience
Collaborate with cross-functional teams to pilot and scale innovative workplace solutions that enhance flexibility, productivity, and employee engagement.
Contribute to sustainability and wellness efforts through thoughtful planning, design, and operational practices.
Leverage digital tools and platforms to enhance workplace services, data visibility, and operational efficiency.
Support hybrid work models by ensuring physical spaces and services are optimized for collaboration, connectivity, and inclusivity
Remain responsive to leadership priorities, translating strategic direction into actionable workplace improvements.
Lead sustainability and energy-efficiency programs, supporting company ESG targets
Incorporate technology solutions (e.g., IWMS, smart building systems) to enhance facilities management performance.
Qualifications
Bachelor’s degree in Real Estate, Facilities Management, Business Administration, Engineering, or related field (Master’s preferred).
10+ years of progressive experience in corporate real estate and facilities management, including multi-site and 3+ years with regional leadership responsibilities.
Proven track record managing complex lease portfolios, facility operations, and large-scale capital projects.
Experience in developing and leading workplace strategies and sustainability initiatives.
Strategic thinker with strong financial and analytical acumen.
Excellent leadership, negotiation, and communication skills.
Strong project management capabilities and experience with cross-functional collaboration.
Proficient in facilities management systems, lease management tools, and Microsoft Office Suite.
Able to navigate matrixed, cross-functional structures in a global environment.
Financially savvy; able to manage cost efficiencies while maintaining service quality.
Change management experience with proven ability to lead global transformation.
Passionate about workplace experience, innovation and continuous improvement
Proficiency in project management tools (MS Suite, MS Project, Smartsheet, Airtable, Asana, Trello, Monday etc.) and IWMS/CAFM systems.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.