Business Change Coordinator Financial Markets Finance & Product Control

We are looking for a skilled and motivated change professional to strengthen the CoE Financial Markets Product Control team. In this role you will orchestrate the delivery and monitoring of complex change initiatives across Financial Markets (FM), ensuring transformational outcomes which bring Product Control to the next level and supports the Financial Markets Business in realising its (long-term) ambitions.  

The Financial Markets strategy is to serve institutional, corporate and retail clients with the financial markets products that they require. It’s a client driven business franchise.

To support the global FM business, the FM value chain delivers financial markets products to clients in the most operationally efficient manner in the various countries and legal entities required by global and local regulations. Finance, Risk, Tech and Operations are part of this value chain. Financial Markets Product Control is directly enabling the business through independent financial control, support and advise, but also steers the change required in the systems to become future proof.

The Team

You will become part of the CoE Financial Markets Product Control team, which resides within FM Finance & Product Control. The CoE consists of Valuation experts, Financial Accounting and Control experts and a Business Change Coordinator. You are reporting to the CoE Lead of FM Product Control.

There has never been a more interesting time to work at FM Product Control. We’re on a journey that’s centered around our business partner, powered by technology changes and driven by smart, determined people.

Your key responsibilities

As a Business Change Coordinator on FM Product Control you:

• Drive and coordinate complex change initiatives, ensuring alignment with organizational (FM) strategy and objectives.
• Plan and manage project/ program deliverables, ensuring resource utilization and risk management.
• Being the linking pin and ensuring effective collaboration and alignment across multiple stakeholders (e.g. FM/GT, WB COO, COOF and TRM) and FM Finance.
• Support strategy development and implementation, contributing to the effective operation of the organization.
• Support operational excellence by identifying bottlenecks improvement opportunities and process gaps in customer journeys and internal flow.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• University degree (Master’s preferred) in a relevant field.
• Expertise and a minimum 5 years experience in change management, project/program management, and process optimization.
• Knowledge of the Financial Markets area is preferred.
• Strong stakeholder management and collaboration skills.
• Resilience and adaptability in the face of change and setbacks.
• Effective communicator, able to tailor messages to diverse audiences.
• Results-driven, accountable, and resourceful.
• Strong planning, and organizational skills.
• Current residency in the Netherlands and fluent in English.

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary indication tailored to your qualities and experience in GJA 18 (FS12)
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!