Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Business Management, Strategy & SupportPay Details:
$69,700 - $98,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description: Bus Mgmt Analyst III
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Why this role
If you’re at your best when you own the data that leaders trust, set the standards others follow, and supports decisions that matter — this role was built for you.
This is a high visibility role, supporting our resource management intake process, ensuring demand requests are accurately captured, validated, tracked, and progressed in alignment with established standards and governance.
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The Team
Resource & Performance Management is the operational intelligence function within Business Operations Management for Business Banking, Wealth and TD Insurance (BWI). We don’t simply report on what’s happening — we help drive what should happen next.
We are known for:
A single, trusted view of technology resources (employees, contingent, contractors)
Forward looking insight into workforce mix, cost, capacity, and risk
Clear, executive ready narratives that support confident decisions
Practical standards that reduce friction, rework, and ambiguity across teams
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Key Responsibilities
Support end‑to‑end execution of the Global Delivery intake process, including logging requests, tracking status, and maintaining intake artifacts.
Perform validation of intake submissions to ensure completeness, approvals, funding confirmation, and alignment to enterprise standards.
Coordinate with requestors to resolve data gaps or clarify inputs using standard templates and guidelines.
Maintain intake trackers, dashboards, and reporting tools to ensure accurate and timely demand visibility.
Prepare standard intake summaries and supporting materials for governance reviews and forums.
Act as a day‑to‑day point of contact for intake status inquiries from platforms and delivery partners.
Liaise with Resource Management, Finance, Procurement, and Vendor teams to confirm inputs such as capacity assumptions, onboarding timelines, and dependencies.
Identify data quality issues, intake delays, or process risks and escalate with appropriate context and documentation.
Support standard intake and demand reporting, including volume, backlog, and cycle‑time metrics.
Contribute to continuous improvement initiatives by identifying recurring intake issues and suggesting practical enhancements.
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Education/Accreditations:
University/college degree: Business Management, or related discipline preferred
Other Qualifications/Skills/Experience:
The successful candidate must have:
Minimum 2-5 years of relevant business management, operations experience
Experience with workforce planning, resource or vendor management, or cost reporting.
Strong attention to detail and ability to quickly identify issues, triage inquiries, understand root cause, and propose solutions or workarounds
Excellent interpersonal and communication skills (both written and verbal) and ability to simplify and discuss complex concepts
Highly organized and process-oriented, with a strong ability to prioritize work efforts and ensure deadlines are met
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Success looks like
Leaders rely on your reporting as their single source of truth
Standards are embedded across teams, reducing rework and debate
Reporting runs on a disciplined cadence with minimal escalations
Data quality steadily improves — and stays improved
Stakeholders see you as calm, credible, go to partner
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our clients, colleagues, and communities.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet