Boulder Reservoir Boat Inspector

ESSENTIAL DUTIES AND RESPONSIBILITIES                  

• Maintains Colorado Watercraft inspector and decontamination certification. 

• Administers all protocols associated with the Boulder Reservoir Aquatic Nuisance Species Program. 

• Performs inspections on all watercraft entering and exiting the Boulder Reservoir.  

• Enters inspections into our internal software and into the State database.  

• Performs data entry and spreadsheet maintenance for record keeping purposes. 

• Educates Boulder Reservoir visitors on rules of facility and on current ANS protocol.  

• Distributes printed educational materials to visitors.  

• Communicates to park visitors of recreational opportunities and public use regulations.  

• Greets a wide variety of park visitors in a friendly, welcoming, and helpful manner, and communicates effectively with a wide diversity of individuals and groups.  

• Answers phones and email inquiries, provides information about our policies.  

• Maintains knowledge of facility emergency response protocols and their role in those responses. 

• Exercises considerable independent judgment while prioritizing tasks, responding to emergencies, and interacting with staff and the public. 

• Monitors radio transmissions actively and responds in a clear and concise manner.  

• Delivers prompt and professional solutions to staff and public interactions. 

• Handles complaints and criticism with grace, elevating problems and concerns to reservoir management as appropriate. 

• Operates the registration system, including Point of Sale, Membership/Pass Validation, Facility Reservation and Program Registration In the shoulder seasons. 

• Processes daily admissions fees by cash, check or credit card through our point of sale system. 

• Track patrons, keep tallies of party, picnic, and special event participants accurately. 

• Scan membership cards and assist patrons with the purchase of passes, permits and equipment rentals. 

• Performs cash handling in accordance with the City and Department policies and internal controls and can accurately balance cash drawer and provide accurate change. 

MINIMUM QUALIFICATIONS   

• Ability to utilize a computer, phone and tablets.  

• Ability to work mornings, evenings, weekends and holidays. 

• Ability to provide friendly customer service. 

• Ability to communicate clearly to park visitors. 

• Ability to observe to demonstrate independent judgement. 

• Ability to manage conflict in dealing with complaints and criticism.  

• Skills in organization. 

• Skills in record keeping. 

• Must be at least 18 years old.  

• Valid Driver’s License and ability to maintain acceptable motor vehicle record. 

• Have and maintain acceptable background information, including criminal conviction history. 

PREFERRED QUALIFICATIONS 

• Ability to demonstrate effective and efficient radio communication and park emergency procedures.  

• Knowledge of recreational watercraft. 

• Skills and proficiency in Amilia Recreation Management software and other Reservoir software.  

• Skills and proficiency in the Spanish language. 

• Experience with use of tools and outdoor equipment.  

• Certified by the State Department of Parks and Wildlife as a Stage 1 Boat Inspector for the ANS prevention program.  

REQUIRED EDUCATION AND EXPERIENCE 

• High School Diploma or equivalent 

• Successful completion of the Aquatic Nuisance Species training program and exam within 2 weeks of hire required.  

• One (1) year of experience in customer service or cash handling. 

SUPERVISION 

Supervision Received:  Program Supervisor 

Supervision Exercised:  none 

WORKING CONDITIONS AND REQUIREMENTS      

• Physical and mental effort: Ability to perform a wide range of strenuous physical and manual tasks in an outdoor environment with variable weather conditions.  Physical ability to stand, walk, and kneel;  hand/eye coordination to operate personal computer and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and the public. Display the ability to lift and carry up to 50 pounds and competently operate machinery. Ability to climb into boats to inspect inside compartments. 

• Work environment: Works in both indoor and outdoor environments that are oftentimes impacted weather and at times, unpredictable conditions.   Adaptability to work under stressful situations and shifting priorities. Ability and willingness to work irregular hours, weekends, evenings, holidays, and/or emergencies 

• Machines and equipment used: Computer, membership card scanner, credit card machine, membership card printer, phone. Ladder or stepstool, decontamination machine, on demand high pressure/hot water hose. 

Last updated:  08/25/2025