Behavioral Health Technician (BHT) - Outpatient

Outpatient Behavioral Health Technician - BHT

📍 Location: Mesa AZ | 📆 Schedule: Monday-Thursday, 2:00PM-8:00PM
💰 Competitive Pay

MIND 24-7 is transforming the way behavioral health care is delivered by expanding access to compassionate, structured outpatient services for youth and adults. Through our Progressions program, we provide therapeutic support in a safe, welcoming environment designed to help patients build stability, strengthen coping skills, and continue progressing in their mental health journey.

As an Outpatient Behavioral Health Technician at MIND 24-7, you will play a key role in supporting patients participating in our Intensive Outpatient Program (IOP) and other outpatient services. You will help maintain a therapeutic group environment, monitor patient engagement and emotional regulation, and work closely with therapists and the Progressions care team to support patient safety, stabilization, and a positive treatment experience.

Why Choose MIND 24-7?

✅ Collaborative outpatient behavioral health environment
✅ Opportunities for advancement in a rapidly growing company
✅ Competitive pay and meaningful work
✅ Make a direct impact in the lives of patients participating in outpatient treatment
✅ Be part of a behavioral health revolution in Mesa, AZ

Your Role & Impact

• Monitor and support patient participation, engagement, and emotional regulation during IOP groups and outpatient programming

• Help maintain a safe, structured, and therapeutic environment for patients and staff

• Assist therapists and clinical team members with patient flow, transitions, and daily program support

• Use trauma-informed communication and therapeutic de-escalation techniques when patients become distressed or dysregulated

• Observe patient behaviors and communicate concerns, changes, or safety issues promptly to licensed clinical staff

• Support intake and discharge processes, including welcoming patients, assisting with paperwork, and reinforcing next steps

• Document patient interactions, observations, attendance, and relevant information in the electronic health record and/or program workflows

• Support clinic operations through room readiness, supply organization, scheduling support, and general coordination

• Answer phones, assist with patient and visitor questions, and help create a welcoming outpatient experience

• Participate in required supervision, meetings, and ongoing training

• Perform other duties as assigned to support the Progressions program and care team

What We’re Looking For

✔️ High School Diploma or GED required
✔️ 1–3 years of experience in behavioral health, healthcare, or human services preferred
✔️ Experience in outpatient behavioral health, IOP, or group programming preferred
✔️ Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
✔️ CPR certification or ability to obtain upon hire
✔️ Strong communication, time management, and organizational skills
✔️ Ability to remain calm, compassionate, and professional in emotionally sensitive situations
✔️ Basic computer skills and comfort with documentation systems
✔️ Understanding of trauma-informed care, patient support, and therapeutic communication

Join a team that’s making a meaningful impact on mental health care in Mesa—through structured outpatient support, compassionate patient care, and a collaborative clinic environment.