At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
The Customer Engagement Specialist is responsible for working with RSMs and Inside Sales to make sure Quotes, Change orders and RMAs get processed in a timely manner.
Partner with RSMs and Inside Sales to provide support to targeted regional accounts with transactional type daily activities
Develop and maintain favorable relationships with new and existing customers and Partners
Have a working knowledge of pricing strategies for customers within dedicated territories
Establish and build strong future opportunity pipeline by following up on assigned data driven campaigns
Proficient in utilizing Salesforce to track all support interactions with Account Executives and other field team members
Achieve established daily/weekly/monthly/quarterly activity and CRM performance targets
Establish trust and build strong business relationships with customers, partners and assigned field team
Participates in and occasionally lead customer meetings
Align with other members of the sales organization to support overall company revenue targets
Travel, as required. Approximately 10%
Specific Knowledge/Skills:
Proven sales achievement in a high-energy, phone-based selling environment a PLUS
Experience developing collaborative relationships
Experience delivering presentations
Proficient computer skills with emphasis on Windows or Google based applications
Preferred experience with technology sales and Salesforce.com CRM experience
Customer focused; detail oriented
Ability to maintain a positive attitude in a high stress/fast-paced work environment
Confidence and willingness to assume responsibility
Self-motivated with a high degree of drive and determination
Strong individual contributor and team player
Adaptive and flexible (changing technologies, processes, environments)
Target Base Salary Range: $48,000 - $52,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.