Associate Manager, Underwriting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Coordinates processes and assignments for supervisors and individual contributors to achieve the Underwriting area's goals.

• Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Underwriting.

• Ensures the completion timely underwriting deliverables, including casework reviews, inquiries, missing information, contractual underwriting review, benefit plan impact, and rate validation.

• Analyzes trends to inform the development and implementation of medical underwriting procedures, workflows, guidelines, and claim risk criteria.

• Develops resources for staffing, talent management, training, and development.

• Supports & participates in quality control reviews of documents, deliverable, and information produced by the Underwriting team.

• Advises on improvement initiatives to increase productivity, accuracy, and customer service.

• Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.

Required Qualifications

• 2+ years of underwriting experience (Healthcare preferred)
• Prior leadership experience
• Strong knowledge of underwriting principles, risk management, and compliance requirements
• Demonstrated ability to analyze trends and translate insights into operational improvements

Preferred Qualifications

• Medicare and/or Medicare Supplement underwriting experience preferred
• Bachelor’s Degree preferred or commensurate work experience

• Associates Degree.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.