Associate Director, Enterprise Control Testing (ECT)

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

The primary role of the incumbent is to act as a team Lead in ECT, deliver the vision and execute ECT program/Book of Work. The Associated Director leads a team of Analysts, Senior Analysts, Managers and oversee responsibility of the larger team to strategize execution, develop training plan and assist in capacity planning for timely execution of control testing as per mandate. The incumbent is required to be a domain subject matter expert in risk management practices and control evaluation programs, providing value added business process re-engineering through proactively monitoring progress on control testing, data, and overall compliance with bank policies.

The incumbent works closely with and reports to Director, ECT. The incumbent is expected to be a key liaison between ECT and Platform stakeholders throughout the control evaluation lifecycle and reporting.

What will you do?

Team Lead with ECT and oversee control testing program execution

• Demonstrate strong leadership skills to effectively Lead, guide and coach a team of Analysts, Senior Analysts and Managers in managing and completing the testing of controls for the assigned Testing Program.
• Build skills, competencies, and identify training needs to develop subject matter expertise in risk management and control evaluation activities.
• Demonstrate advanced level of risk management knowledge. To understand RBC/Enterprise control evaluation standards, methodology, deeper understanding of RBC’s businesses/subsidiaries to facilitate partnership and support Functions in identification and assessment of risks and controls.
• Day-to-day management of team (e.g., attract, hire, and retain talent, resource planning, distribution of assignments, conflict resolution).
• Participate in performance management of staff and provide feedback to staff.
• Develop and implement action plans in response to employee feedback and engagement surveys
• Create and manage control evaluation coverage plans, metrics and maintain ECT tools/archive system.
• Perform review and sign-off on control evaluation work papers and results, as needed.
• Provide strategic escalation oversight to issues not resolved at control testers/ assessor’s level.
• Develop relationships across the organization as to facilitate communication and strategic partnerships.
• Facilitate and advise ECT partners on the Control Testing status for the assigned program.
• Provide comprehensive results of the Testing program to ECT Management and other stakeholders. Demonstrate negotiation and persuasion skills to conduct periodic meetings/presentations to socialize controls gaps and issues identified.
• Ensure control evaluations are completed timely and meet quality standards.
• Resolve issues and escalations resulting from control evaluations.

Project & Strategic Support

• Stakeholder management when liaising with Platform stakeholders and local managers on work/program assignments.
• Support ECT in maintaining oversight of Book of Work & ECT control testing program execution and support any change initiatives.
• Contribute to ad-hoc assignments/special process improvement projects to enhance maturity of ECT program/increase efficiencies etc.,
• Participate in regular discussions with ECT Senior Management on ECT strategies, work plans and other matters.
• Leverage on advanced writing and communication skills to develop Senior Management briefing materials and periodic management reporting.
• Lead development and maintenance of ORM tools/templates utilized to execute qualitative risk assessments and control testing.

What do you need to succeed?

Must-have

• Experience in Operational Risk Management, Compliance or Audit/consultancy.
• Experience in control testing and capital planning (1LOD or 2LOD) is an advantage.
• Ability to work in a matrix structure/ global environment, actively managing a diverse group of stakeholders across different geographies.
• Experience in managing a team (preferable).
• Experience in the Banking/ Financial Services industry (preferable).
• Minimum 10-12 years of working experience

Nice-to-have

• Professional qualification in accounting, certifications associated with Risk Management or Compliance.

What’s in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Credit Analysis, Fraud Risk Management, Investment Economics, Investment Management Systems, Investment Risk, Investment Risk Management, Long Term Planning, Market Risk, Operational Risks, Quantitative Methods, Risk Control, Risk Management, Waterfall Model

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeGROUP RISK MANAGEMENTRegularSalaried2025-11-132025-12-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.