Kohl's

Assistant Manager, Marketing Capabilities & Process Improvement

Kohl's Corporate Offices (0900) Full time

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.
 

About the Role

In this role, you will lead the execution and prioritization of cross-functional initiatives that increase marketing agility and efficiency. Initiatives include marketing technology capabilities, operational improvements, and supporting partners through change in support of dynamic, targeted marketing marketing growth strategies.

What You’ll Do

  • Leverage expertise in marketing to identify opportunities and create related business cases for ideas that improve alignment of marketing business goals and modern marketing processes. Work with marketing partners and IT to recommend standardization and/or other improvements for scalability and efficiency; garner buy-in and identify champions to help drive progress

  • Support the evaluation of existing processes, roles and technologies. May include analyzing current processes for redundancies or automation opportunities, completing time studies, framing problem statements and recommendations, etc. 

  • Partner with Creative teams to assess and improve creative workflows and tooling, including identifying handoff gaps, automation opportunities, and integration needs within the broader marketing ecosystem.

  • Assist in the development of a best-in-class marketing capability ecosystem to best support efficient delivery. Evaluate existing and market tools, support procurement process when necessary

  • Identify success metrics and gauge results, such as stakeholder satisfaction and adoption, ROI, time reduction, etc

  • Own and drive independent initiatives, inclusive of people, process, and technology components. Support broad adoption, change, and drive innovation

  • Ensure process changes and technology solutions meet multi-team marketing needs via stakeholder involvement and adoption. Drive change management ; meet with stakeholders, understand processes, tee up discussion, and support rollout communications and training

  • Research, synthesize, and share out competitive landscape and emerging trends, providing insights to support marketing recommendations.

  • Surface prioritization concerns across marketing teams and work streams; drive towards resolution and/or impacts and tradeoffs                                                                    

  • Additional tasks may be assigned as necessary

What Skills You Have

Required

  • Bachelor’s degree or equivalent experience

  • 3-5+ years relevant experience, including hands-on experience working within and administrating a Marketing Technology platform and/or related processes

  • Familiarity of IT development processes

Preferred

  • Experience utilizing standards to drive process improvement

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the “What You’ll Do” Section

  • Ability to maintain prompt and regular attendance as set by the company 

  • Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

  • Ability to comply with dress code requirements

  • Ability to learn and comply with all company policies, procedures, standards and guidelines

  • Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

  • Ability to work as part of a team and interact effectively and appropriately with others

  • Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

  • Ability to satisfactorily complete company training programs

  • Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements 

  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

  • Ability to plan, prioritize and monitor activities across business units

  • Ability to complete or oversee the completion of assigned projects in a timely manner

  • Ability to comply with health and safety standards