Job Description
Location: RedQ, Sepang
Department: Ancillary, Commercial
Entity: AAAMS
Status (Full time/part time/contract): Full Time
JOB DESCRIPTION:
YOUR ROLE AS AN ASSISTANT MANAGER, ANCILLARY
WHAT YOU’LL CHAMPION:
Support cross-functional ancillary projects from planning to execution, ensuring smooth integration across platforms and teams.
Monitor market trends and competitor activities to identify new ancillary revenue opportunities.
Track project milestones and ensure timely delivery in line with agreed timelines and objectives.
Collaborate closely with Ground Operations, Customer Happiness, Marketing, and Ancillary Pricing to ensure seamless product implementation and operations.
Develop weekly, monthly, and quarterly performance reports and insights, when required
Manage invoice processing and validation for ancillary products and services in coordination with relevant departments, ensuring accuracy and timely completion.
Oversee the incentive payout process for external departments related to ancillary products and services, ensuring proper verification, compliance, and timely disbursement.
WHO YOU ARE:
A strong manager who can balance multiple tasks, timelines, and stakeholders effectively
Advanced proficiency in Google Sheets, coupled with strong presentation, written, and verbal communication skills.
Commercially minded with a good understanding of revenue drivers and market dynamics
Detail oriented, yet able to see the bigger strategic picture
Proactive and solution oriented, able to identify issues and recommend improvements independently.
Comfortable working cross functionally
Adaptable in a fast paced, performance-driven environment.
WHERE YOU’LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
Based on your performance and contribution in this role, you’ll grow into becoming a Manager in Ancillary . In this role, you will drive and lead key ancillary projects and lead larger cross-market initiatives across multiple business units.
WHAT YOU’LL ENJOY:
Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other.
OUR HIRING PROCESS:
Application received
Candidate screening
Interview(s) and assessment(s)
Background check and/or other assessments
Offer and negotiation
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.