Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
Responsible for managing the collection of Accounts Receivable in compliance with established policies. Includes communication with external and internal customers to maintain status of accounts through collections of payments, account reconciliations, backlog management and dispute resolution.
ESSENTIAL FUNCTIONS
Assign appropriate codes to customer accounts for collection purposes
Assist with AR Audit processes and documentation
Assist with training of new AR Analysts
Escalate collection issues appropriately as prescribed in the Best Practices worksheet
Follows prescribed documented procedures to ensure accuracy and audit requirements
Identify and recommend process improvements
Maintain current status of accounts and monitor credit limits
Process A/R portion of new business partner workflow
Record collection efforts appropriately
Review and approve customer orders in the order system based on the credit line and payment status
Under broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programs
Understand and communicate department results
Work with Credit Analysts to manage challenging accounts
Work with internal customers for information & resolution of payment issues
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Bachelor's Degree in Accounting / Finance or equivalent experience demonstrating proficiency required.
2 years of experience of professional accounting/finance experience required.
Advanced Excel Skills
Proficient with an Order to Cash system
Experience reading and interpreting payment terms for contracts
Advanced knowledge of and experience with accounting principles, concepts, theories, and techniques in conducting activities supporting the development, monitoring and maintenance of customer accounts.
Under minimal supervision, ability to maintain, audit, and adjust customer accounts that impact the general ledger
Skills and Abilities
Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.
Proficient communication skills and basic negotiation skills.
Ability to apply logic in solving problems non-routine in nature
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.