At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
The Transfer Agent Oversight & Operations Support team safeguards Franklin Templeton’s funds by overseeing outsourced transfer agent vendors and ensuring regulatory, prospectus, and policy compliance. The team works cross-functionally with internal partners and vendors to manage risk, resolve escalations, and support operational stability. Employees gain exposure to complex fund operations, senior stakeholders, and meaningful decision-making that directly protects clients and the firm.
Oversight and Industry Expertise
• You will oversee outsourced transfer agent vendor performance.
• You will identify risks and escalate issues clearly.
• You will monitor regulatory impacts on funds and vendors.
Business and Process Leadership
• You will understand mutual fund operations and dependencies.
• You will communicate objectives across stakeholders.
Technology and Issue Management
• You will manage incidents and oversee resolution efforts.
• You will improve processes and reduce inefficiencies.
Risk Management
• You will identify, document, and assess risks.
• You will develop and support mitigation strategies.
Experience and Professional Skills
• Strong analytical and problem-solving capabilities.
• Ability to break down complex processes.
• Proven project management and prioritization skills.
• Comfort working independently and with teams.
Communication and Leadership
• Clear, effective written and verbal communication.
• Strong presentation and stakeholder influence skills.
• Sound judgment and decision-making ability.
• Proactive mindset with openness to change.
Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus (delete as appropriate), a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $60,000.00 - $76,000.00, depending on location and level of relevant experience, plus discretionary bonus.
Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton.
Highlights of our benefits include:
Three weeks paid time off the first year
Medical, dental and vision insurance
401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center*
Onsite cafeteria*
*Only applicable at certain locations
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.