Airway Transportation Systems Specialist (Service Operations Center)

Airway Transportation Systems Specialist (Service Operations Center)

Department: Department of Transportation

Location(s): Westbury, New York

Salary Range: $105649 - $163741 Per Year

Job Summary: Serves as a NAS Area Specialist for the Service Operations Center (SOC).

Major Duties:

• Performs a variety of functions using technical expertise and knowledge of complex systems, emerging technology, systems interrelationships, and management of the NAS that directly relate to NAS operation. Provides complete services and support to air traffic customers and other NAS users over a large geographic area with a focus on the availability and reliability of the facilities, services, and equipment. Collaborate with multiple customers to shutdown and restore facilities, services, and equipment to minimize disruption of services to the flying public. Initiates action for the timely repair and/or restoration of facilities, services and equipment, taking into account the availability of back-up systems, possible reconfiguration to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operations of the NAS. Ensure all NAS events are logged appropriately in Maintenance Management System (MMS) and/or Event Manager. Responsibilities include planning, directing, coordinating, and monitoring maintenance activities associated with the management of the NAS with a high degree of independence from supervisor. May be assigned other duties in support of the NAS.

Qualifications: Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level (FV-H, Level III), meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Qualifications must be met by the closing date of this vacancy announcement.

How to Apply: Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Application Deadline: 2026-01-06