Administrative Officer

Administrative Officer

Department: Department of Veterans Affairs

Location(s): Battle Creek, Michigan

Salary Range: $89508 - $116362 Per Year

Job Summary: The Battle Creek VA Medical Center is seeking an Administrative Officer (AO) for the Acute Hospital Clinical Service (AHCS) including the Learning Resource Services and Health Informatics Services, to oversee and manage various aspects of the service, ensuring the delivery of high-quality healthcare.

Major Duties:

• Major duties include, but are not limited to: The Administrative Officer of AHCS serves as the primary assistant to the Deputy Nurse Executive for AHCS, and is responsible for providing oversight and administrative management for all areas within the service. All Services/programs currently under the Deputy Nurse Executive supervision are Health Informatics, Outpatient Infusion Clinic, Urgent Care, Nursing Officer of the Day (NOD), Nursing Float Pool, and Learning Resource Service. Program planning and development, managing all office resources, and establishing and maintaining communication with all services within the Medical Center. Provide all developmental and operational aspects of the office, thus furthering the availability of the Chiefs to accomplish his/her unique administrative duties. Perform analysis of all areas of management including planning, organizing, implementing, coordination, controlling, evaluating, education and improving nursing, administrative and support operations of AHCS, geared to the successful accomplishment of the VA mission, receiving additional guidance and direction as needed. Lead in administering programs concerning such matters as staffing, recruitment, retention, equal opportunity, promotion, and position management. Participate in space and equipment utilization programs management. Participate in establishing equipment and space policy for Nursing Service. Approving official (Fund control Point Official) for orders for supplies, services, and equipment. Assist with procurement and contracting activities, which includes preparing procurement requests, assessing proposals for services, and maintaining accurate records related to procurement and contracting processes. Oversee the contracting and procurement processes for small-scale acquisitions, including the engagement of contract nursing staff, employing a variety of strategies as necessary. Draft contracts to ensure the availability of necessary resources for operations, which involves cost determination, conducting cost analyses, soliciting bids, and preparing sole source justifications while maintaining effective communication with contractors. Prepare and review purchase orders for supplies and nonexpendable items, such as computer hardware, software, and specialized equipment essential for the efficient operation of the office or service. Oversee the labor mapping process within AHCS to ensure that all reports and labor mappings are both accurate and up-to-date. Regularly review bi-weekly reports and labor mappings, facilitating investigations into any significant changes, and collaborate with the liaison to address and resolve any arising issues as necessary. Ensure inquiries, correspondence, and actions for the area of responsibility are addressed appropriately. Participate in special projects, ongoing analyses, investigations, and initiative that have high priority for high level management. Develops information papers and correspondence on wide variety of administrative functions. Reviews and evaluates completed staff actions (memos, reports, studies, fact sheets, information papers) for overall quality of the document, appropriate levels of coordination, consistency, logic, soundness of recommendations, and compliance with policy. Work Schedule: 8:00 am to 4:30 pm, Monday-Friday. Compressed/Flexible: Not Authorized. Telework: Not authorized. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD919780 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: In-depth knowledge of health care service administration; continuous quality improvement; data analysis; healthcare principles; theories, and practices; budgeting, planning, administration, and labor/union relationships, or other key administrative support functions; skill in applying advanced qualitative and quantitative techniques to perform thorough management analysis of programs; knowledge of the unique characteristics of the specific healthcare delivery systems; ability to apply extensive knowledge and skills in hospital administrative principles, theories, and practices; investigate complex issues, analyze problems, and present both written and oral recommendations; knowledge of a full range of functional areas such as human resources, purchasing, supply and property management, records management, financial management and budget, clinic management, and related administrative areas; skill in researching and preparing project design, papers, and reports; organizing and delivering briefings to managers, committees, governance councils; comprehensive knowledge of Performance Measures and their related data measurement tools; knowledge of patient scheduling programs (VistA, VistA Scheduling GUI). You will be rated on the following Competencies for this position: Analysis and Problem Solving Attention to Detail Communications Compliance Customer Service Data Management Decision Making Financial Management Information Management Integrity/Honesty Interpersonal Skills Learning Problem Solving Quality Assurance Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: None For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12940284. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/11/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-11