JOB LOCATION
Aurora, Colorado 80016-2946City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
PRIMARY DUTIES & RESPONSIBILITIES
Hiring Salary: $19.20 - $24.00/hour
The deadline to submit an application to this position is Sunday, March 22nd, 2026. However, it is subject to close at any time once a qualified pool of applications is obtained.
OVERVIEW OF POSITION / DEPARTMENT
Aurora Water is responsible for enhancing and protecting the quality of life for Aurora citizens by providing quality water, sewer, and stormwater services in a manner that balances social, environmental, and economic needs. Responsibilities and roles within the organization include: operation and maintenance of the water, sewer, and stormwater systems; water purification and reuse water treatment; utility financial monitoring, planning, customer billing, and revenue collection; infrastructure planning and engineering, inspections, and management of the capital improvement program; public information and water conservation; water resources planning, acquisition, and development; permitting, watershed protection, and water and wastewater regulatory compliance; and administration.
PRIMARY DUTIES & RESPONSIBILITIES
Reception, mail handling, filing, and records maintenance
Provides a layer of security by screening gate and building entrance
Scheduling of facilities and events
Composing correspondence, answering and referring phone calls and emails
Processing documents, logging payments; ordering office supplies, documenting work orders and invoices
Performing data entry, and providing basic/initial customer service activities
Additional responsibilities may include performing office functions such as distributing and copying documents, moving and storing items, composing forms, and standard documents and serving walk-in customers
Performs other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Educations:
High School Diploma or GED
Experience:
One (1) year of office or customer service experience
Knowledge:
Knowledge of business English, spelling, and math
General office equipment, including personal computers with related software applications
MS Office Suite
Preferred knowledge of Access Control or similar security system
Abilities:
Ability to establish and maintain effective working relationships with employees and citizens.
Communicate effectively both verbally and in writing
Ability to understand oral and written instructions
Handle stressful situations with tact and diplomacy
Ability to work well under pressure and meet deadlines with little supervision
Skills:
Efficiently and accurately key information using a keyboard and skill in performing data entry.
Strong interpersonal, analytical and organizational skills
Licenses and Certifications:
Valid Colorado driver's license with a good driving record
WORKING CONDITIONS
Essential Personnel:
When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
Light physical work lifting at least 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.
Frequent hand/eye coordination for operation of office equipment
Vision for reading and interpreting reports and data analysis and preparation
Frequent speech communication, hearing and listening to maintain communication with employees and citizens
Equipment Used:
Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines.
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.