Account Receivable Clerk

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. 

The Accounts Receivable Clerk is responsible for managing assigned customer accounts to ensure timely collection of outstanding invoices and compliance with agreed payment terms. This role plays a critical part in maintaining cash flow by working closely with customers, consignees, and internal departments to resolve billing issues and secure required documentation such as proof of delivery (POD).

Key Responsibilities

• Manage a portfolio of assigned customer accounts to ensure timely payment of freight invoices.
• Proactively contact customers regarding outstanding balances and follow up on past-due accounts.
• Communicate with consignees to obtain proof of delivery (POD) and other required documentation to support billing and collections.
• Monitor accounts to ensure compliance with established payment terms and credit limits.
• Research and resolve billing discrepancies in coordination with dispatch, operations, and customers.
• Maintain accurate account records and collection notes within the accounting system.
• Escalate delinquent accounts as needed in accordance with company policy.
• Support month-end closing processes related to accounts receivable.

Qualifications

• High school diploma or GED required; some college coursework in accounting, finance, or business preferred.
• Self-motivated and driven with the ability to work independently.
• Strong organizational skills with the ability to manage multiple accounts and deadlines.
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.
• Prior experience in accounts receivable, collections, or transportation billing preferred.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

​Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

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I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

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Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.