Thermo Fisher

Account Manager - South Africa

Johannesburg, South Africa Full time

Work Schedule

Environmental Conditions

Job Description

Brief role summary:

The Account Manager is accountable for the sales of scientific products and services within a defined segment/territory, serving customers engaged in research and development. Maintains effective customer relations, develops and drives opportunities for growth within an existing customer base, and assures market penetration and profitability while achieving sales and profit forecasts.


Your responsibilities:

  • Develop and implement a strategic and tactical sales plan for your specified territory to ensure revenue and gross margin objectives are achieved or exceeded.

  • Work to drive specific product sales, to support supplier partnerships and actively promote core products and advantageous services.

  • Effectively communicate the segment specific Fisher Scientific value proposition to key customers.

  • Clearly communicate to customers the value proposition and differentiation of Thermo Fisher as a preferred provider.

  • Effectively demonstrate the strengths and breadth of the organization by building and maintaining an effective network of connections within the organization to strengthen selling opportunities.

  • Build and sustain robust customer relationships to cultivate business development through detailed meetings with end users and purchasing contacts.

  • Maintain a high level of business knowledge relevant to the region, including competitor activity.

  • Achieve or exceed sales and margin targets for your designated territory.

  • Leverage SalesForce.com and company tools to develop the territory plan pipeline and optimize territory coverage and ensure that standard processes for sales tasks are followed.

  • Use PPI principles to find a better way every day and run simple projects

Requirements/Qualifications:

  • Shown sales experience, preferably in the research laboratory industry, particularly for laboratory equipment, consumables and/or chemicals.

  • Bachelor’s degree, preferably in the sciences or equivalent work experience.

  • Computer proficiency in MS Office and the Web along with use of sales force software.

  • Strong industry, pharmaceutical and science background preferred.

  • Full driver’s license and thrive travelling (up to 80% of time) to customer locations and attend regional as well as national and/or international meetings.

  • Written and spoken English skills.

  • Good organizational/collaboration, time management, communication, presentation, strategic selling and negotiating skills.

  • Confident personality, able to optimally engage with all customers in a variety of settings including one-to-one meetings, exhibitions and formal presentations, across all sectors in which we operate.

  • Effectively perform your duties while acting at all times in accordance with the Dignity at Work Policy, Code of Business Conduct and Ethics and our values of Integrity, Intensity, Innovation and Involvement.