Service Stream

Account Manager

VIC - Ferntree Gully Full time

Primary Location

VIC - Ferntree Gully

Job Description Summary

Join a growing ASX-listed leader as our Account Manager – Power Division. This position is ideal for someone looking to excel in their career, and is passionate about operational excellence, safety, and building strong stakeholder relationships.

This role has a lot of opportunity for you to grow the account and be supported by strong leaders with a wealth of experience across the Utilities business. This will be offered as a permanent full-time role based out of our Ferntree Gully office and hybrid working requests will be considered.

About the Role

You will play a critical role in leading and delivering our contractual obligations for key clients. You’ll oversee all aspects of project delivery, including planning, coordination, and compliance, to ensure works are completed on time, within budget, and to the highest standards of safety and quality.

You will be responsible for:

  • Leading project teams, including subcontractors, to deliver works in line with contractual requirements.
  • Overseeing planning, scheduling, and resource allocation to meet customer completion dates.
  • Ensuring compliance with safety, environmental, and quality standards across all operations.
  • Monitoring workforce productivity and ensuring plant and equipment are fully utilised and maintained.
  • Managing client relationships, including handling documentation, invoicing, and follow-up on payments.
  • Preparing and presenting monthly reports on project progress and performance.
  • Conducting field audits to ensuring works meet contractual and Service Stream standards.
  • Identifying and implementing corrective actions for performance deviations and managing variations under contract.

About you

Our ideal candidate will be able to drive a positive and unified workforce culture that supports business and stakeholder outcomes. You will have:

  • Experience in electrical distribution, transmission, or telecommunications projects.
  • Proven ability to manage project teams in a unionised, labour-intensive environment.
  • Strong understanding of commercial requirements and contract management.
  • Trade qualifications in Electrical, Telecommunications or Engineering, or a related degree.
  • Hold a current white card and valid driver’s licence.

About us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.

Your next role comes with:

  • Career development – we offer genuine growth opportunities and support internal mobility. You will have access to our online learning platform, and eligibility for our mentoring and leadership development programs.
  • Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
  • Paid leave - parental, cultural, community service, defence, study, corporate volunteering, defence and purchased leave available.
  • Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.

How to apply

Please submit your interest with your resume and an optional cover letter. Applications for this role will close Monday 8th December at 9am.

We celebrate diversity at Service Stream and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.

Applications are unable to be accepted by email, however if you require any reasonable adjustments to the recruitment process, please email talent.corporate@servicestream.com.au.

Department

Commercial

How to Apply

If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.