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University of Arkansas – Fort Smith
The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.
Fort Smith, Arkansas
Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.
Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.
If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.
Department's Website:
Minimum Qualifications: Associate’s degree. One year of work experience in an office environment.
Preferred Qualifications: Experience in library public services. Bachelor’s degree.
Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:
Ability to perform highly detailed and repetitive tasks.
Ability to accurately perform data entry tasks.
Ability to learn technology, especially integrated library systems.
Demonstrated flexibility and reliability in performance of job duties.
Excellent interpersonal, oral, and written communications skills.
Ability to create artful and interactive exhibitions and displays.
Strong organizational skills.
Ability to work independently.
Ability to prioritize job tasks and responsibilities.
Flexibility, adaptability, and the ability to work successfully in a complex, dynamic environment with competing demands.
Commitment and ability to work effectively with diverse populations in a collegial environment.
Strong commitment to service excellence.
Essential Job Duties and Responsibilities:
Provide public service at the Front Desk, including, but not limited to, checking library materials in and out, maintaining patron accounts, responding to requests for information and assistance from patrons, and answering phones and emails.
Opens the Library Monday-Friday (regular working hours of 7am-4pm).
Manage patron account information, especially with regards to fines and fees and reciprocal borrowing arrangements.
Receive and check-in serials using the Library’s integrated library system (ILS) and communicate with vendors about errors in orders.
In accordance with procurement policies, maintain appropriate levels of office supplies to ensure continuous library operations.
Coordinates receiving donations of physical materials to the Library.
In conjunction with the Student Success Librarian, coordinates exhibitions and displays in the Library.
In conjunction with the Student Success Librarian, manages events in the Library, including liaising with the space coordinator, catering, and marketing to ensure smooth operations of Library events.
In conjunction with the Student Success Librarian, manages the Library’s social media accounts.
Responsible for promoting a positive customer service experience
Other duties as assigned.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.