Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department's Website:
Minimum Qualifications:
Knowledge, Skills, & Abilities:
Additional Information:
Key Responsibilities:
Meet, greet, and assist patients and the public in person or via telephone.
Answer telephones and coordinate appointments in a call center environment.
Schedule, reschedule, coordinate, and cancel appointments using the hospital’s electronic medical record (EMR) system.
Create new patient charts and update patient information accurately.
Access EMR referrals and orders as needed.
Conduct insurance verification and benefits explanation by running eligibility checks.
Request outside records and perform pre-registration tasks.
Work assigned queues for scheduling, registration, and billing.
Address conflicts professionally using active listening and negotiation skills.
Maintain accurate records and utilize communication devices effectively.
Demonstrate service recovery skills and participate in staff training and meetings.
Complete required continuing education and maintain job skill competencies.
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.