Workplace & Employee Experience Manager

What you’ll do

We’re looking for an experienced and passionate Workplace & Employee Experience Manager to join our London office. This is a key role for someone with experience in workplace, employee experience, or people operations roles. The role requires being in the office at least 4 days a week 

You’ll be the face of our London office — a friendly, proactive, organised, and professional presence who ensures the office runs smoothly while fostering a welcoming and engaging environment for our people.

Responsibilities

• Serve as the main point of contact for London employees on workplace, culture, and employee experience matters.
• Oversee the day-to-day London office operations: vendor management, supplies, logistics, building access, and create a smooth, organised, and safe work environment.
• Partner with global Workplace & People teams to ensure alignment across sites.
• Plan and lead wellness, engagement, and bonding initiatives that support employee wellbeing and company culture.
• Help to organise GTM office events for customers in London
• Organise and manage internal events, team gatherings, and celebrations for employees in the London office.
• Ensure compliance with health, safety, and emergency procedures in the office.
• Manage and track the London Workplace & EX budget, keep updated records of expenses, and assist in budget planning.

About You

• 3+ years of experience in office operations, employee experience, administration, or people operations.
• Strong organisational, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with a high level of emotional intelligence.
• Proactive and independent — you take initiative and ownership without waiting to be told.
• Passionate about building a great workplace and employee experience.
• Highly detail-oriented and able to juggle multiple priorities.
• Comfortable with Microsoft Office, Google Workspace, and collaboration tools (e.g., Slack).
• Prior experience in a global, fast-paced, or start-up environment is an advantage.