JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
SUMMARY OF POSITION:
Assist the Regional Workplace Manager/Assistant Workplace Manager in the delivery of the day-to-day facility operations, services, and maintenance activities at the assigned location(s). The position ensures Gartner assets are operated and maintained in a cost effective non-impacted manner while providing a safe, clean, and comfortable work environment. Assist in the achievement of Key Performance Indicators and operational targets for the responsible location(s) and wider account. Perform duties with integrity & diligence in a professional manner. Maintenance of key client stakeholder relationships.
MAJOR ACTIVITIES AND RESPONSIBLITIES:
1. Client Stakeholder relationship management including senior client executives and workers council personnel where applicable.
2. Immediate escalation to line management of any out of line stake holder relationships
3. Provide support for guests, visitors and employees at Gartner locations
4. Receiving, dispatching and monitoring of completion of work requests to technical staff, vendors or other services providers to ensure works are completed in a timely manner and closed down on Corrigo
5. Resolve problems associated with all building services including janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
6. Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within Gartner environment with minimal disruption, as needed. Assist with the coordination and scheduling of maintenance activities
7. Seek to continuously improve processes, systems and overall Gartner satisfaction
8. Assist with budgetary requests, analysis and reporting ensuring no out of line budgetary process and results
9. Act as a liaison to Jones Lang LaSalle finance team and other account team members
10. Help support facility specific cost savings targets to contribute to the account achieving significant savings
11. Provide facility specific assistance to the project management team as needed or requested.
12. Provide support for meetings and conference room reservations, as needed and directed
13. Read and understands the applicable Service Level Agreements, help achieve the Key Performance Indicators and scores favorably on the Gartner satisfaction surveys.
14. Ensure appropriate follow-up with customers
MINIMUM BACKGROUND REQUIREMENTS
Good written & oral communication skills, well-organized and with a demonstrated ability to co-ordinate, prioritize and manage under pressure
Skills:
Sound inter-personal / communications skills with adequate skills to perform required job functions with minimal supervision. Willingness to continuously develop and improve. Strong PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions
Environmental Conditions:
Environmental conditions will be based on the job being performed and work will take place in an office setting.
Location:
On-site –Dublin, IRLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.