Workplace Amenities Manager

As the Workplace Amenities Manager for Sony Interactive Entertainment’s Headquarters, you will be responsible for overseeing the amenities and soft services (such as the food and snack program, event management, transportation) for employees at SIE’s Headquarters. The Workplace Amenities Manager will seek to make impactful workplaces to enable SIE employees to deliver great results. The successful candidate will report to the Director of Workplace AMER and work closely with the Senior Workplace Manager (Headquarters), vendors, external partners, and cross-functional teams. The ideal candidate is an experienced leader in workplace management and a background working with vendorized teams.

Responsibilities:

• Accountable for soft services and amenities for SIE’s Headquarters. Work closely with the Headquarters Workplace Manager to seamlessly run the campus. Partner with office leadership, building management, suppliers, clients, etc. to provide a positive working environment that meets SIE standards.  
• Serve as a partner and the primary point of contact for SIE employees to further workplace experience and align amenities to business needs. This includes the ticketing and request process and other end-user engagement touch points.
• Identify and execute events and workplace programs that add to the overall employee experience and productivity of SIE employees. Take into account employee feedback and seek to continue to improve the overall workplace culture at Headquarters. Raise potential improvements or large-scale opportunities to workplace leadership.  
• Establish, strengthen, and manage external vendor and/or supplier relationships. Manage overall results and adherence to service-level agreements (SLAs) in partnership with the Vendor Enablement team. Monitor vendor(s) safety performance and conduct regular evaluations, addressing concerns as they arise. 
• Routinely contribute to the strategic vision of the employee experience. Consider cost-effective initiatives regarding Headquarters amenities.

Qualifications:

• 5+ years of experience of workplace programs including food, events and transportation, ideally in a gaming or tech environment. 
• Experience working with contractors and suppliers and monitoring service standards.  
• Strong work ethic with the ability to take initiative, function in a fast-paced working environment, with immediate and changing deadlines. 
• Ability to prioritize workload, with strong problem-solving and decision-making skills. Strong organizational skills, attention to detail, and time management are a must. 
• Demonstrated strong and effective verbal, written, and interpersonal communication skills. Ability to interact comfortably and effectively with managers and employees at all levels within our company.