Workday Business Analyst (18 Month Contract)
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.
About the Opportunity..
As a Workday Business Analyst, you will sit at the intersection of P&C, Technology and our business. You will lead business analysis and process design for Workday and related People systems, ensuring they are configured, integrated and optimised to support our broader People & Culture strategy.
You will work closely with Payroll, Workforce Planning, HR, Finance, IT & Security and external vendors to improve end‑to‑end employee journeys through better processes, smarter automation and robust data flows.
About the Role..
- Business analysis & process design: Lead discovery sessions and workshops with P&C and business stakeholders; and Map and document current and future state processes for Workday and related People systems.
- Workday optimisation & configuration: Support, maintain and optimise Workday business processes across current and future modules.
- AI‑enabled process improvements: Identify and assess AI, RPA and automation use cases across People & Culture to reduce manual work and improve employee and manager experience.
- Requirements, testing & release: Gather and document detailed business requirements, functional specs and operational workbooks.
- Integrations & data flows: Collaborate with Payroll and Workforce Planning on functional integration design, reconciliation and validation and support functional mapping, validation and testing of integrations between Workday and other systems (payroll, time and attendance, access, third‑party vendors).
- Knowledge sharing & stakeholder support: Provide consultation and guidance on Workday and People systems to HR Advisors, HR leaders and other stakeholders.
What you bring to the role…
- Workday experience: 3+ years of Workday experience
- Business analysis skills: Expert requirements elicitation, process mapping and functional specification skills.
- Workday functional knowledge: Strong functional understanding across Workday to validate AMS work and perform limited low‑risk configuration.
- Automation & AI awareness: Practical understanding of AI, RPA and ML concepts, and how they can be applied in People/HR processes.
- Integration know‑how: Experience or knowledge of Workday integration frameworks and APIs, and how data flows between systems.
- Cross‑functional collaboration: Proven ability to work effectively with HR, Finance, Payroll, IT & Security and external vendors.
- Documentation discipline: Experience producing high‑quality requirements, process maps, functional specs, test cases and acceptance criteria.
Life at THE ICONIC
Here’s what to expect when you join THE ICONIC:
- Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
- The learning collective. Get your knowledge fix with our learning days & hackathons
- Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year
- Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
- Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
- Wellbeing. Access to our discounted gym memberships and wellbeing programs
- People first. Access to our Employee Assistance Program for you and your family
- Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change
- Refer a friend. Enjoy a referral reward for successfully placing a referral
At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all
Additional Information
We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au