West Region- Digital Experience Platforms-Director

JOB REQUISITION

West Region- Digital Experience Platforms-Director

LOCATION

SAN FRANCISCO

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

Title: Digital-Experience Platforms, Adobe and Martech Director

Are You Ready to Live Protiviti?

The Protiviti Career provides the opportunity to learn, inspire and advance within a collaborative and diverse company culture.  We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.

That's Living Protiviti.

We strive to recruit and hire the best talent, and it does not stop there. Once you join us, we promise to help you bring your career to life through exceptional work experiences, a culture passionate about learning and development, and a dedication to what matters to you.

Are you inspired to make a difference?

Then you have come to the right place.

Where We Need You:

Protiviti is seeking a Digital Experience Platforms Director, responsible for delivering cutting-edge solutions across martech, experience platforms, and digital customer strategy. This role focuses on driving transformational programs, building client relationships, and enabling seamless delivery of innovative solutions that generate measurable business outcomes.

This position emphasizes collaboration and leadership in developing strategies that enable clients to become digital-first organizations, activate agile operating models, and craft brand experiences that engage customers, drive demand, and foster loyalty. The role is based in the West Region. 

What You Can Expect:

Digital Experience Platforms Directors are focused on developing and delivering strategic solutions across customer experience, digital marketing, commerce, and data-driven decision-making. Your role will require you to:

• Collaborate directly with clients to bring forward-thinking ideas, strategies, and innovations that solve complex business challenges.
• Lead strategic engagements encompassing assessments, roadmaps, blueprints, and value creation metrics.
• Oversee delivery excellence for martech and digital experience platform implementations, ensuring high-quality outcomes and client satisfaction.
• Partner with cross-functional teams to design scalable architectural solutions and deliver measurable digital experiences.
• Inspire teams and mentor future leaders, fostering their growth within Protiviti and the broader digital ecosystem.
• Represent Protiviti at conferences, publish thought leadership content, and engage actively in the digital community.
• Build strong relationships with clients, acting as a trusted advisor and driving repeat business through exceptional delivery.

What Will Help You Be Successful:

• Proven experience in consulting or digital transformation with a focus on martech and experience platforms (e.g., Adobe Experience Cloud).
• Ability to scope and define goals for scalable, impactful solutions that enhance customer experiences.
• Strong business and technical acumen, with the ability to distill abstract challenges into actionable strategies and solutions.
• Exceptional communication and storytelling skills, capable of inspiring teams and engaging clients at all levels.
• Extensive knowledge of digital marketing trends, innovations, and best practices across B2B and B2C industries.
• Experience leading delivery teams, managing multiple engagements, and driving measurable outcomes for clients.
• Passion for human-centered design, innovation, and creating amazing customer experiences.
• Ability to build and maintain strong relationships across stakeholder groups, effectively influencing and communicating across diverse business units.

Do Your Talents Include the Following?

• Leading business development efforts, including proposals, workshops, and pitches.
• Confidence engaging senior executives and having art-of-the-possible conversations to explore ideas and address challenges.
• Driving program management and operational leadership in digital transformation initiatives.
• Guiding teams through change and fostering resilience during organizational shifts.
• Developing strategies for martech architectures and solutions that align with client success criteria.
• Promoting Protiviti’s mission, vision, and values while fostering collaboration across teams.

Your Educational and Professional Qualifications:

• 12–15+ years of experience in digital, marketing, customer experience, or strategy.
• Minimum of 8 years in a leadership capacity defining data-enabled strategies and plans that improve business outcomes.
• Extensive experience managing martech and experience platform solutions, particularly Adobe Experience Cloud (Experience Manager, Target, Campaign, Analytics, etc.).
• Bachelor’s degree in computer science, Information Systems, Marketing, or related fields; advanced degrees preferred.
• Certifications such as Adobe Solution Architect, Agile Scrum Master, or equivalent are a plus.

Do You Love Exploring New Places?

It is expected that you will reside within a reasonable daily commute of your assigned Protiviti home office by your start date. Protiviti employees work in a hybrid environment which means you will be required to work from a variety of locations including your Protiviti home office, an in-town and/or out-of-town client site, and/or from a remote location such as your residence. It is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. 

 Protiviti is not registered to hire or employ personnel in the following states – West Virginia & Alaska.

  #LI-Hybrid

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.

$199,000.00 - $339,000.00

Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.

20%

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.

$238,800.00 - $406,800.00

Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.

Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2025-01/2025_u.s._benefit_highlights.pdf.

Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

CA SAN FRANCISCO