Wellness & Experience Coordinator

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Campus Experience team is responsible for delivering inclusive, engaging, and supportive environments that promote colleague well‑being and connection. The Wellness & Experience function plays a key role in advancing TD’s well‑being strategy through on‑site programming, services, and activations that support physical, mental, and social wellness.

Job Description

The Wellness & Experience Coordinator is an onsite individual contributor role responsible for the design, delivery, and day-to-day coordination of TD Terrace Retreat campus wellness programming and services.

Operating independently within established standards, budgets, and governance, the role applies professional judgment to manage programming, vendors, facilities readiness, and colleague engagement, while collaborating closely with campus partners and service teams.

Key Accountabilities

Wellness Program Delivery & Instruction

• Deliver professional, inclusive wellness instruction across a range of modalities, including Yoga, meditation, breathwork, and movement-based practices

• Design and sequence classes to accommodate varying experience levels, ensuring safe, engaging, and accessible programming

• Lead and coordinate a diverse schedule of wellness offerings, including Yoga, Pilates, Barre, Zumba, strength and conditioning, sound bath, and other complementary practices

• Provide private or team-based wellness sessions for Lines of Business, as requested

Wellness Services & Program Management

• Lead the ongoing management of on‑site wellness services, including the Registered Massage Therapy (RMT) program

• Coordinate scheduling, consultation room usage, and communications related to wellness services

• Manage wellness bookings across digital platforms (e.g. TD Central, shared inboxes), ensuring accurate scheduling and timely responses

• Maintain forward-looking schedules for classes, activations, and private bookings

Operations & Facility Readiness

• Oversee daily readiness of the Retreat and associated spaces, ensuring studios and consultation rooms are prepared to standard

• Coordinate studio setup, audio‑visual readiness, equipment availability, and overall presentation of wellness spaces

• Conduct regular visual inspections of wellness areas, identifying issues and coordinating resolution through Facilities or approved service channels

• Submit facilities service requests and track follow-up through established systems (e.g., BGIS Assist)

• Coordinate equipment inventory, condition checks, and approved replacement of items as needed

• Manage operational supplies, including PPE and wellness materials, in alignment with approved budgets

Insights

• Serve as a point of contact for wellness related‑ inquiries, ensuring timely, professional responses

• Promote awareness of wellness programming and services to drive participation and engagement

• Track participation and attendance metrics and consolidate insights on booking trends and usage

• Share observations and insights with campus leadership to support continuous improvement

Vendor, Partner & Budget Coordination

• Source, coordinate, and manage external wellness facilitators and service providers, including scheduling, onboarding, and performance feedback

• Manage the Retreat budget, including instructor fees, activations, supplies, and services

• Ensure expenses are tracked and managed within approved funding and governance requirements

• Collaborate with campus partners including the Experience Coordinator, Campus Experience Manager, Workplace Ambassadors, and Facilities teams to support an integrated campus experience

Job Requirements

Education & Experience

• Relevant certification and experience in wellness instruction, movement-based practices, or holistic health disciplines

• Experience designing and delivering wellness or engagement programs in a corporate or community setting preferred

• Experience coordinating schedules, vendors, and operational logistics in a service-oriented environment

Skills & Competencies

• Strong facilitation, communication, and interpersonal skills

• Ability to manage multiple priorities independently within defined processes

• Strong organizational and planning skills

• Comfort working with booking systems, calendars, digital communications, and basic reporting

• Sound judgment and ability to escalate issues appropriately

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet