Summary: The Wellness Center Coordinator supports the development and execution of a comprehensive employee well-being strategy, partnering closely with leadership to enhance employee experience and organizational performance.
This role is responsible for managing and driving wellness initiatives from concept through implementation, using data-driven insights, cross-functional collaboration, and strong project management to deliver impactful and scalable programs across a diverse workforce.
Supervisory Responsibilities: This position has no supervisory responsibilities but may lead cross-functional project team formed for special projects and wellness initiatives.
Key Responsibilities
Program Development & Strategy Support
Partner with leadership to support the development and evolution of the company’s health and wellness strategy.
Contribute to the design of holistic well-being initiatives, including physical health, mental health, nutrition, and stress management.
Align program components with employee needs and organizational priorities.
Class Instructor
Able to execute and lead a wellness class such as but not limited to Yoga and Pilates.
Project Management & Execution
Lead the planning, coordination, and execution of wellness projects and initiatives across the organization.
Manage timelines, deliverables, and stakeholder communication to ensure successful implementation.
Identify opportunities to improve processes and enhance program delivery.
Data, Analytics & Reporting
Track and analyze program participation, engagement, and outcomes.
Prepare reports and insights to support leadership decision-making and continuous improvement.
Gather employee feedback to refine programming and increase effectiveness.
Employee Engagement & Communications
Develop and execute communication strategies to promote wellness initiatives and increase participation.
Support the creation of campaigns that engage a broad and diverse employee population.
Contribute to building a culture of well-being across the organization.
Passion for motivating and encouraging employees to be their best self.
Partnerships & Vendor Coordination
Research and coordinate with external partners and vendors to enhance wellness offerings.
Support relationship management and implementation of partnership initiatives.
Cross-Functional Collaboration
Collaborate with HR, leadership, and department teams to integrate wellness initiatives into broader organizational efforts.
Act as a key point of coordination across departments to ensure alignment and execution.
Coaching & Behavior Change Application
Apply behavior-change principles and coaching strategies within program design and delivery.
Support initiatives that promote sustainable health habits and employee well-being.
Education/Experience:
Bachelor’s degree required; master’s degree (e.g., MBA, Psychology, Public Health) preferred. 2–5+ years of experience in project management, wellness programs, employee experience, or related field. Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously. Experience with data tracking, reporting, and program evaluation. Interest or background in health, wellness, or behavior change is a plus.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Strong verbal and written communication skills and ability to interact effectively with a variety of personalities.
Attendance Expectations:
The position requires regular and predictable attendance at the Wellness Center.
Technical and Leadership Skills:
Proficient in Microsoft Office Suite or related software.
Experience leading or facilitating group wellness sessions or fitness-based programming.
Certificates and Licenses:
Valid Driver’s License is required.
Certification or training in Yoga, Pilates, or other mind-body wellness practices.
Environment/Physical Demands
Duties are performed both hybrid and onsite in Wellness Center environment and incumbent must have ability to demonstrate and explain the proper use of all equipment in the wellness center. Must possess ability to teach various fitness classes.
Ability to move objects weighing up to 25 pounds.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.