Webtoon entertainment inc. (wattpad & webtoon family of brands)

[Wattpad] Trust & Safety Contractor (Independent Contractor)

Toronto, Ontario Full Time
Wattpad’s vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!
 
Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check out our website here.

The Trust and Safety team is expanding, and we need passionate, motivated professional contractors who are committed to protecting user experience. The Intellectual Property domain of the Trust & Safety team plays a vital role in enforcing the Digital Millennium Copyright Act (DMCA) by determining the validity of these notices and taking the necessary actions to comply with the Copyright Act, including notifying the relevant parties accordingly. Trust & Safety contractors play a vital role in enforcing our Community Guidelines. 

In this role you will become a subject matter expert in investigating reports of alleged copyright infringements published onto the Wattpad platform. Other responsibilities will include active platform searches and investigations of well-known infringing works, and occasional project-based work.

We prioritize the wellness of the Trust & Safety team and contractors. As such, it is important to us to be transparent about what this work entails and ensure that you are comfortable with it prior to working with us. Trust & Safety contractors working on the Intellectual Property team may be indirectly exposed to traumatic content and harmful user behaviours, so you must be able to communicate openly about how you are feeling with your manager. There is a risk of developing Compassion Fatigue and/or Vicarious Trauma in this role if your wellness is not attended to regularly, so let’s work together to ensure that your mental health is maintained on an ongoing basis. 

Please note this is an independent contractor role.