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Job Details:
We are looking for a thoughtful, talented, and experienced Vice President of Product to lead Trailhead's product strategy and vision. Trailhead is Salesforce's premier learning platform that has empowered millions of learners worldwide to develop skills, earn credentials, and advance their careers. Do you spend your time thinking about the future of learning and skills development? Are you fascinated by how AI and personalization are transforming education? Do you love driving product strategies that move markets and change lives? If so, then this role is for you.
About Trailhead:
Trailhead is more than a learning platform – it's a global movement. We're building the future of learning for the Salesforce ecosystem and beyond, helping learners, employers, and partners succeed in the digital economy. In this role, you'll have the opportunity to shape how millions of people learn, grow, and connect to career opportunities.
Your Responsibilities Will Include:
Product Vision & Strategy
Creating and delivering a compelling multi-year product vision and strategy for Trailhead that aligns with Salesforce's broader business objectives
Defining and prioritizing the product roadmap based on learner needs, market trends, and business impact
Identifying opportunities to leverage AI, personalization, and skills-based hiring trends to transform the learning experience
Positioning Trailhead competitively in the learning and skills development marketplace
Leadership & Team Development
Building, mentoring, and leading a high-performing global product management team
Creating an inclusive culture that values diversity, collaboration, and innovation
Developing talent and creating clear career growth paths for team members
Driving organizational alignment across product, engineering, design, content, and marketing teams
Cross-Functional Partnership
Partnering closely with Content, Marketing, Engineering, Design, and Customer Success teams to deliver world-class learning experiences
Working with field teams and customer-facing organizations to ensure Trailhead drives measurable business value
Collaborating with senior leadership across Salesforce to align Trailhead's strategy with company priorities
Building strong relationships with partners and the broader Salesforce ecosystem
Operational Excellence
Establishing clear product development processes and methodologies that balance speed with quality
Defining and tracking success metrics and KPIs that demonstrate business impact
Making data-driven decisions based on analytics, user research, and market insights
Managing resource allocation and capacity planning across the product portfolio
Customer & Market Focus
Maintaining deep empathy for learners, employers, and the Salesforce ecosystem
Conducting user research and validation to ensure products meet real needs
Engaging with customers and stakeholders to gather feedback and build relationships
Staying current on EdTech trends, competitive landscape, and market opportunities
Position Requirements:
Must-Have Qualifications:
10+ years of product management experience, with 5+ years in leadership roles
Proven track record of building and launching successful products at scale
Experience leading global, cross-functional teams in complex, matrixed organizations
Strong technical acumen with ability to partner effectively with engineering teams
Demonstrated ability to develop and execute multi-year product strategies
Excellence in stakeholder management and executive communication
Bachelor's degree required; MBA or advanced degree preferred
Leadership Competencies:
Inspiring leadership style with focus on developing and empowering teams
Commitment to building diverse, inclusive, and high-performing organizations
Ability to influence without authority and build consensus across teams
Track record of attracting, retaining, and developing top talent
Strong decision-making skills with comfort navigating ambiguity
Product Excellence:
Deep understanding of product development methodologies (Agile, Lean, etc.)
Data-driven approach to product decisions with strong analytical skills
Experience with consumer and/or enterprise products with millions of users
Understanding of platform architecture and scalability considerations
Ability to balance technical excellence with time-to-market
Domain Knowledge (Desired):
Experience in learning platforms, EdTech, or skills development
Understanding of B2B and B2C product dynamics
Knowledge of AI, personalization, and recommendation systems
Familiarity with credentialing, certification, and workforce development
Experience with community-driven or ecosystem products
What Makes This Role Unique:
Impact at Scale: Trailhead reaches millions of learners globally—your decisions will directly impact careers and lives
Innovation Opportunity: Shape the future of learning with AI, personalization, and skills-based technologies
Ecosystem Connection: Work at the intersection of learning, technology, and the Salesforce ecosystem
Executive Visibility: Present regularly to senior leadership and influence company-wide strategy
Mission-Driven: Help democratize learning and create equal opportunities for all
Success Metrics:
Within your first year, you will:
Develop and communicate a clear 3-year product vision for Trailhead
Build strong relationships with key stakeholders across the organization
Establish a high-performing product organization with clear roles and responsibilities
Launch at least one major product initiative that drives measurable learner and business impact
Create a data-driven framework for measuring product success and ROI
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $257,500 - $451,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $310,200 - $496,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.