Salesforce

LMTS Front End Engineer, Agentforce Voice

California - Palo Alto Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Agentforce Voice team is looking to add a strong Front-End focused Core Engineer to assist with building voice-specific features and functionality into the Agentforce Builder.  Agentforce Voice is one of the highest priority projects at Salesforce and AI Cloud with extensive executive visibility and customer interest.

The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience, enabling Salesforce customers to create, test, deploy, and monitor their agents.  With a focus on voice functionality, this role will focus on the voice preview experience, voice and multilingual settings, and integration and design of the foundational voice data models.

There is an opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Authoring Canvas and Pro-Code view of the editor, as well as the underlying Core services, APIs, and data layer.

Qualifications

  • 7+ years UI development lead experience with emphasis on web front-end development

  • Experience with in LWC and Redux

  • Expert HTML, JavaScript, and CSS knowledge

  • BS in Computer Science

Responsibilities

  • The Front-End Engineer will work on the Agentforce Builder environment, a cutting-edge Agent Authoring experience that enables Salesforce customers to create, test, deploy, and monitor their agents

  • Opportunity to work on all parts of the stack, but primarily in highly complex LWC/Redux layer, supporting Agentforce Voice preview and configuration, as well as the underlying Core services, APIs, and data layer

  • Build key aspects of voice functionality within Agentforce Builder

  • Perform design review, code reviews, participate in team meetings

  • Hold the quality, performance, scalability, security and accessibility bar according to high Salesforce software development standards

  • Contribute to continual improvement of methodologies, best practices, tools and techniques for more effective product usage

  • Master the user of AI tools in UI and Core engineering

  • Work with product management to produce a highly configurable and easy to implement product

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.